Hampton Inn Nashville-I-24 Hickory Hollow

Drove from Michigan, check in is at 3 pm . Desk was calling me at 7 to see if we were coming as we were walking into the hotel . He was pretty rude . The shower needed a good clean , also the shower faucet is on wrong . Also breakfast wasn’t all out when it was supposed to be

Alpesh Patel GM no excuse to be rude to customers. Terrible customer service by Alpesh Patel, the General Manager himself. Absolutely terrible customer service. Property below average condition. Blinds were inoperable, in the open position, with bare electrical wires exposed. Tv was worn out, picture was off. I’ll stay somewhere else next trip.

This facility is in poor condition and not well kept. Building needs a lot of maintenance and repairs as well as a good cleaning.

Mediocre The check in was a little slow. The bathroom had mold/mildew on the ceiling. When the maid cleaned the room she took the towels but didn’t give us clean ones. When I called to ask for towels they never brought them. The room was definitely worn down

Just ok The hotel was okay. Our tv was busted, and things felt a bit musty in our rooms, but as we only stayed one night, I didn’t complain.

Was said that the room would hold 5 people. We got to the room and it only had 2 queen beds, no couch. When asked about occupancy for 5 they said 2 queen beds should be enough. We then requested a cot and were told they only had 3 for the whole hotel and they were already taken. The tv turned on but was clearly not working correctly with about 9 bright spots and the rest of the screen much darker. Was very loud overnight outside with cars revving engines and peeling out and hallways were also noisy. Breakfast was good with good variety but unfortunately there was a kitchen timer loudly going off for over 15 minutes and no attendant in site.