The Joseph, a Luxury Collection Hotel, Nashville

I had an excellent stay at this hotel. The gentlemen working valet were outstanding—professional, attentive, and incredibly helpful throughout my visit. They managed my needs seamlessly while also handling several demanding guests with grace and efficiency. Their level of customer service was truly impressive, and each of them has a bright future in hospitality. The room was meticulously clean and exceptionally well maintained, which made my stay even more comfortable. One unexpected highlight was the water. As someone who frequently visits Nashville, I've often had issues with the local water. Whatever treatment is used typically irritates my skin and can even make me feel unwell, to the point that I usually use bottled water just to brush my teeth. To my surprise, the water at this hotel was wonderful. I experienced none of the usual issues and was able to use it without any discomfort. It may seem like a small detail, but it made a significant difference in the quality of my stay. I would gladly stay here again and highly recommend it to anyone visiting Nashville, TN.

I had a wonderful experience at The Joseph. The hotel is impeccably clean and beautifully maintained, with a refined yet welcoming atmosphere. The service was consistently friendly and professional — every staff member I interacted with made me feel well taken care of. The on-site restaurant and bar exceeded expectations with high-quality food and a great ambiance. The rooftop pool and bar were definite highlights — the views are stunning, and it’s the perfect place to relax. I was also impressed by the excellent selection of wine, which added a luxurious touch to the experience. Highly recommend The Joseph for anyone visiting Nashville who appreciates comfort, style, and great hospitality.

We love the Joseph - such friendly staff, beautiful rooms and so nice to have a breakfast place and fun bar there too.

⸻ I had an extremely disappointing experience at this hotel. I lost my phone and credit card and informed the staff, yet I was forced to wait outside my room for three hours before being allowed to pay. Eventually, I found my items but was charged an extra $400, despite already paying $1,450 for the stay and over $2,000 on food and drinks. The staff treated me disrespectfully, making me feel like a criminal rather than a guest. I do not recommend this hotel

Beautiful hotel. Updated rooms, thoughtfully decorated. I utilized the spa which was very relaxing. Rooftop bar, pool & gym are the cherry on top!

Beautiful property. The staff were all very attentive . Loved the doormen who helped direct Uber's and made sure correct driver to passenger. ❤️

Hands down, best hotel we've stayed at in Nash. Convenient, accommodating staff, spacious room, amazing location.

We very much enjoyed this hotel. It had a good central location, only a few blocks from Broadway street so we were able to walk everywhere. The room was large and the bed comfortable. The staff were very friendly. We did not make any use of the hotel restaurant so we cannot speak to that. The workout room was a bit sparse but about what one would expect at a hotel. The only minor issue we had was that we felt that the housekeeping came rather late in the day, if at all, and we had to call the front desk to get someone to come up and clean the room. This only happened on one day. Overall we would definitely consider staying at the hotel again,