The Joseph, a Luxury Collection Hotel, Nashville

I had a wonderful experience at The Joseph. The hotel is impeccably clean and beautifully maintained, with a refined yet welcoming atmosphere. The service was consistently friendly and professional — every staff member I interacted with made me feel well taken care of. The on-site restaurant and bar exceeded expectations with high-quality food and a great ambiance. The rooftop pool and bar were definite highlights — the views are stunning, and it’s the perfect place to relax. I was also impressed by the excellent selection of wine, which added a luxurious touch to the experience. Highly recommend The Joseph for anyone visiting Nashville who appreciates comfort, style, and great hospitality.

Great property and excellent service The service from the employees at this property was top notch. Frankly, I haven't experienced this level of service since pre-Covid, and I'm grateful it exists somewhere. The property was ideally located for a quick walk to Broadway. It's a beautiful property. The room was immaculate and comfortable. The amenities were great. There's a rooftop pool, and a great Speakeasy on the 2nd floor, where the cocktails imaginative and tasty.

I had to go across the street at the Omni to access their wifi. No one could help me figure out why.

I stood at this property from 6/27-6/30 then ended up extending until 7/1 because of last minute changes due to military purposes. It was a very unfortunate and unpleasant experience/stay and I was highly disappointed with the unprofessional service and lack of respect my partner and I received. Our room did not have properly functioning air conditioning the first 2 days. I bought up the issue 3 times within the first 48 hours. It was not until the 3rd time when I spoke to a very respectable young lady named “Hannah” who sent a maintenance team up there and finally got cool air conditioning running thoughout our room, along with that was a temperature issue with our beverage fridge that ultimately never got fixed unfortunately. There was an incident at the rooftop restaurant Denim where the host had told my partner and I that they were closing in 30 minutes, and we had time for 1 drink, that we needed to be respectful and use our inside voice. We then proceeded to ask the bartender about a food delivery being that their kitchen was closed. The host then aggressively interrupts us mid conversation with the bartender to state that we are not allowed to order food to the bar and that if we wanted to eat we’d have to go to our room or the hotel lobby. He commented with the following “I don’t want you to have your food all sprawled out on the bar here”. My partner and I just proceeded to close our check and leave for the night because of how uncomfortable the host made us.

Excellent hotel. Great location and feels very safe in a busy city full of drunk people. The snacks in the room were extremely over priced and the toilet paper was very cheap for such a nice hotel