Gurvir kaur
March 24, 2024
This was my first time in the Bahamas, and I went with my sister and a friend. While some aspects of the trip lived up to our expectations, others fell short. The view from our room matched the pictures exactly. However, in terms of customer service, we only encountered a few helpful individuals; most others seemed indifferent or somewhat rude, showing little concern for our needs or inquiries.
Regarding dining options at the resort, there were limited choices for vegetarians, and the prices were quite steep. Despite this, we thoroughly enjoyed the pasta at Frank and Lola's—it was truly amazing.
One notable inconvenience was that despite being three guests, we were only provided with three water bottles per day, which seemed insufficient for our needs.
We particularly enjoyed spending time by the pool, which was impeccably clean and inviting. The hot tub was also a delightful experience.
During check-out, a gentleman named Jarob or Jaron (apologies for the uncertainty in remembering his name) went out of his way to assist us with storing our luggage and arranging for a taxi. His kindness was greatly appreciated.