We loved how clean the grounds and public bathrooms were. However, we waited an hour after our check-in time to get a room. Then our door lock didn't work. We couldn't leave the room until it was fixed...which took about another hour. The Hosts at the restaurants were very friendly. BUT, the wait staff was not. The wait staff appeared to be having a bad day EVERY DAY. The tables were never complete with utensils, napkins, salt and pepper. And since the wait staff weren't on top of it, I would have to go get napkins, or utensils, sugar, etc. myself. The Bartenders were the same as the restaurant wait staff...they were NOT friendly. They seemed to not like their jobs. It was very sad. This is why we will not come back.