Amaroo on Mandalay, Magnetic Island
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nelly Bay

Amaroo on Mandalay, Magnetic Island

61-79 Mandalay Avenue, Nelly Bay, Queensland 4819, Australia
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Amenities
Outdoor swimming pool
Tennis Court
Golf Course
Snorkeling
Diving
Children's Pool
Billiards Room
Bar
All Amenities
Property Description
With a stay at Amaroo on Mandalay in Nelly Bay, you'll be steps from Magnetic Island National Park and a 2-minute drive from Massage on Magnetic. This hotel is 9.7 mi (15.6 km) from Queensland Country Bank Stadium and 9.8 mi (15.7 km) from Magnetic Island Ferry Terminal.
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3.8/5
Good
Cleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 34 Reviews
Surroundings
Airport: Townsville Airport
(13.6km)
Train: Townsville Railway Station
(12.2km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Family Room
7

Family Room

1 Queen bed and 1 Sofa bed and 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
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Standard Twin Studio
7

Standard Twin Studio

1 Queen bed and 1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
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King Studio
7

King Studio

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
Check Availability
Queen Studio
4

Queen Studio

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
Check Availability
Standard Studio
8

Standard Studio

1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
Check Availability
Superior Twin Studio
8

Superior Twin Studio

1 Queen bed and 1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
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Guest Reviews

3.8/5
Good
34 reviews
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Average for similar properties in Nelly Bay
Most Mentioned
AI Summary
The staff, especially the reception team, is exceptionally helpful and friendly. Convenient location with easy access to public transportation and a nearby trail for walking enthusiasts.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 16, 2025
A couple of essentials to begin with … in the hot summer months, the reception closes at 5pm, and the bar/restaurant is only open at the weekends. So don’t expect to enjoy a drink and dinner by the pool. And you’ll have to open a key safe, read the instruction me then take yourself off to the room with all your luggage. Also the island has only one taxi on duty in the evening, and the driver did meet our ferry. But again, don’t bank on transport. It’s a good 15-20 minute walk to the hotel, not so great if dragging your luggage after you. And don’t believe the hype about the bus service. It’s very infrequent, and you’ll waste a lot of time sitting and waiting. If you can afford it, book a hire car in advance. The car hire companies, like Best of Magnetic, are based just opposite the ferry terminal. We really liked this hotel though. Yes, it could do with a bit of modernisation, especially the dull reception area, but our room (140, recently refurbished, we were told) was fine, with a little terrace overlooking the fabulous tropical gardens. Nice bathroom with good shower. We did also have one meal at the restaurant and it was very good. On other night we ate at the Granite place at the Road junction and also enjoyed a lovely dinner at the Bikini Cafe (more of a big pub), in Arcadia. If you like nature, Amaroo on Mandalay really is the place for you … wallabies, cockatoos and those long legged curlew like birds … a plenty. The hotel has 10 acres of garden and backs onto the National Park. One thing we didn’t like … the room isn’t serviced during your stay. So I cleaned the bathroom floor myself. I was suffering under the impression that I’d paid for someone else to do that. Also when we reconfigured the room to give ourselves more space, it was clear that no one had moved the furniture for a long time … we found loads of dust and a (thankfully) very dead cockroach. Yuk.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 21, 2025
Look, this place has seen better days. Much as seems to be the way in Queensland's North coast islands. The rooms were well appointed and air-conned and had been renovated since our last stay. That was really the only positive. The resort is spread out amongst tropical gardens, which are well kept, however the sprinkler system often prevents you from using the paths. The pool is large but has seen better days with grouting missing around the edges. Reception is a minimalist affair both in terms of first impressions and reception staff. Pleasant, but really didn't want to be there. Car park is pretty awful, seems to contain a range of discarded cars with mould, peeling paint and weeds growing under them (not a good impression). The restaurant was closed, temporarily info on which was not provided when booking - which meant a walk into town for food. Wifi only in reception (if you have kids that can't live without it). This place has lost its charm and we concluded would be our last visit having come here since 2011. Think carefully before booking and weight up price and amenities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 24, 2024
The room itself was quite nice, spacious and clean. No interactions with staff as reception was closed during check in and check out. The actual grounds and pool area are in need of a tidy and clean. A little TLC is definitely needed as it appears rundown and messy in places. The smashed windows in reception are also not a good look. If you are looking for somewhere nice, probably look elsewhere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 17, 2024
Worst hotel I've ever stayed at! Wasn't even a hotel room was an Airbnb and filthy dirty. No wifi no Telstra reception and no one would help me with my bags, explained I had a sore back and the manager watched me struggle taking my bags back to my room..very dirty unit..waste of money and scared of going back to Maggie island now. What a joke!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 9, 2024
The only unpleasant experience on Magnetic Island was the woman on FOH. Because of this person's lack of of professionalism, she lost the business money. She needs to learn about the hospitality industry and not be rude to potential guests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 8, 2024
Hotel problems In my opinion the place was run by inexperienced backpackers, cheap labour My room. *Wall Clock doesn’t work *Ceiling fan speed control didn’t work, one speed, very slow *Air con 1.5 metres from bed head and very noisy (window rattler) *Dishwasher doesn’t work, had a hand written sign stuck on the door *Mould in bathroom near sink *Paint in bathroom looks like it was painted by a kid. Painted over the toilet roll holder and paint drips on the floor. *Dust 2 mm thick on painting in bathroom *Flys and dirt thick dust on windows sill *Mouse in room *Spiders in cupboard *Very unusual asked to pay the full account at check in. *The swimming pool had tiles missing and some falling off, you could easily see the pool had been restored and the new surface coating had peeled off at least 50% of the bottom, not a good look to me, the water was cool and clean. On leaving the resort didn’t offer to drive us back the to port using their free shuttle service. The bus service didn’t suit our departure time so we carried our suit cases 1.4kms. They have a lot to learn in running a resort and making their clients welcome and ensuring we would return. Overall poor housekeeping And this was an upgrade to executive suite We will not recommend to resort, look elsewhere on the island. Bad experience 👎
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 21, 2024
This is a hidden gem at the back of Nelly Bay. We had our car so could park in their car park, the lady at reception was super helpful and check in was very quick. We had a short walk along a concrete path to our family unit at the top of the complex. Although there are quite a few units on site the gorgeous garden planting means that ours felt very private and was super quiet (except the birds!). The unit itself was dated in places but spotlessly clean and with plenty of space. It had everything you could want, comfy beds, hot shower, table that seated 4 both inside and outside and useful touches like clothes rails outside (perfect for wet swimwear) and an airer. Our kids enjoyed the playground and were disappointed that we didn’t have time to check out the pool. The restaurant wasn’t open the two nights we were there so the reception lady helpfully recommended Granite down the road, which was great. Best of all was coming back from dinner and finding rock wallabies on the lawn! Overall it’s a lovely calm, tranquil place with a beautiful setting. Perfect if you want something clean, comfy and well priced and aren’t fussed too much about the decor of the unit as much as the peace and quiet it offers.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 14, 2024
Whilst this is a resort some rooms are privately owned and rented out on Airbnb. I stayed 4 nights in a studio room. Old style room with basic facilities and overpowering mouldy odour. Room needed airing and fan. No wifi. Gardens are nice and it's quiet apart from the noisy curlews. Kookaburras visit every afternoon. Nice big pool. Did not use the restaurant but bar ok. Bus stop outside the resort and buses go everywhere. In hindsight I would not stay at Nelly Bay again. Much nicer at Arcadia or Horseshoe bay. Amaroo needs a lot of updating.

Services & Amenities

Outdoor swimming pool
Bar
Meeting Room
Fitness Room
Restaurant
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–21:00
Check-out: 08:00–10:00

Front desk hours: [Mon-Sun]08:00–17:00

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 56
With a stay at Amaroo on Mandalay in Nelly Bay, you'll be steps from Magnetic Island National Park and a 2-minute drive from Massage on Magnetic. This hotel is 9.7 mi (15.6 km) from Queensland Country Bank Stadium and 9.8 mi (15.7 km) from Magnetic Island Ferry Terminal.

Be sure to enjoy recreational amenities, including outdoor tennis courts, an outdoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting, and barbecue grills.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-out, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 96 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided weekly.

Frequently Asked Questions

What is the cancellation policy at Amaroo on Mandalay, Magnetic Island?

Typically, cancellations of Amaroo on Mandalay, Magnetic Island can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Amaroo on Mandalay, Magnetic Island?

Prices at Amaroo on Mandalay, Magnetic Island vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Amaroo on Mandalay, Magnetic Island?

Amaroo on Mandalay, Magnetic Island is located in Nelly Bay, close to landmarks such as Aquasearch Aquarium, which is <100m from your search (straight-line distance).

Does Amaroo on Mandalay, Magnetic Island have a pool?

Yes, Amaroo on Mandalay, Magnetic Island has a swimming pool for guests to enjoy.

What time are check-in & check-out at Amaroo on Mandalay, Magnetic Island?

Amaroo on Mandalay, Magnetic Island check-in begins at 14:00-21:00. Check-out time is 10:00.

Are pets allowed at Amaroo on Mandalay, Magnetic Island?

No, pets are not permitted at Amaroo on Mandalay, Magnetic Island.

About This Property

Nearest AirportTownsville Airport
Distance to Airport13.62KM
Nearest Train StationTownsville Railway Station
Distance to Train Station12.22KM
Average Price FromAUD192
Hotel Star Rating3