Paradiso Backpacker Hostel

One of the nicest hostels I have stayed in. NZ. Excellent facilities with a good community vibe, there are certain reviews with personal negative complaints pointed to staff and I can bare whiteness to the fact that these people were kicked out for stealing guests items from fridges and being extremely disrespectful to staff etc which is something Rhonda and her team do not put up with for the well-being of herself/staff and guests. Great stay , had a blast! Would recommend x

Don't be fooled by the pool and outdoor area, everything else is terrible. The manager is a horrible woman with zero customer service skills. She was extremely aggressive and angry with me and my friends during our stay, regularly shouting and screaming at us over nothing. There are bed bugs in many of the rooms and when we spoke to the manager about this we were blamed for bringing them in ourselves but when speaking to long term guests we found out this has been an issue there for a long time. The rooms with bed bugs were never properly cleaned so this is still an issue. The toilets and showers are not properly cleaned and there is no hand soap available in any of the toilets. STAY AWAY!!!

awesome wee place friendly and helpful staff lovely last minute decision

the service was great but the fact that the people who shared the room came home in the early hours morning drunk,did not go down well, tried to get a single room but none available so i booked into another hotel so i could get some peace and sleep well after a long 2 night journey from rotorua, and seing as i was going on a 6hr trip to greymouth i needed the sleep,

It was a good hostel if you want a chill fun night. Love the pool/sauna and spa. Not enough parking on site but plenty on street parking. Close to Nelson CBD and good outdoor space at the hostel.

Lovely staff, spa and a bed for cheap.

0/10. Lasted 15 minutes and booked alternate accom. Door to first room I was supplied with had been busted in and the lock was hanging by a fragment of a screw thread in one corner, almost on the floor... Pillows looked a little too crumpled to be fresh. Arrived to windows open on a cold wintery night. Approached staff to repair door, was supplied with a second room. Tried to shut the windows but the latch was snapped off. Asked staff to close the window and told "It will be alright" They then adjusted the curtain which was like well ripen swiss cheese, holed from sagging misplaced hooks on a flimsy rail, welcoming the wind to greet me. Enough I thought! NO! A small smurf sized oil fin heater is plugged in by the staff member. Why?... there is a fan heater on the wall. I turn on the fan heater to hear the exorcism of Edward Scissor hands in a paper shredder begin. Ah. Over it. I booked somewhere else. No one on reception, so I just put the key on the desk. Let the staff know I was leaving as they were out the back by the pool.