Guest User
January 28, 2024
Lovely hotel with lovely helpful staff. It is a little dated (chintzy) in communal areas, but I think the hotel is being renovated. The hotel room was great, comfy beds, great air con and good choice of TV Chanel’s and daily house keeping. I was dubious to eat breakfast after reading reviews on here but we gave it a try. I’m glad we did, it was lovely and a good selection. They’ve obviously sorted it out, we ate breakfast at the hotel 4 Mornings. Only a couple of things I think they need to look at updating, but not detrimental, just for improvement is an efpos or Apple Pay system, it’s the first hotel in NZ we’ve stayed in who hasn’t had it. Also, we were charged for someone else’s dinner in the restaurant on check out. The receptionist checked the hand written paper receipts and it was room for room 502, not our room 802. Handwriting systems are a bit archaic and can cause issues like these. Other than that, we had a great stay and would definitely return.