Hotel Palafitte
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Neuchatel
Hotel Palafitte
No.1 of Premium Hotels in Lake Neuchatel
Route des Gouttes d'Or 2, Neuchatel, Canton of Neuchatel 2000, Switzerland
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We Price Match
Highlights
Free parking
Lots to do
Delicious breakfast
Pets welcomeAmenities
Golf Course
Exclusive Beach Area
Hiking
Massage Room
Fitness Room
Public parkingFree
Bar
Restaurant
All Amenities
Property Description
Experience an abundance of unparalleled facilities and features at Hotel Palafitte.Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's ticket service. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Palafitte. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.
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8.8/10
Very GoodCleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 40 Reviews
Surroundings
Airport: Bern Airport
(54.3km)
Train: La Corbatière
(22.9km)
Train: Gare de La Chaux-de-Fonds
(23.9km)
Landmarks: Plage de Monruz
(200m)
Landmarks: Société nautique de Neuchâtel
(230m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Lake Room
1 Double bed
Has window
Non-smoking
Private Bathroom
Toothbrush
Private Entrance
Balcony
Check Availability
7
Shore Room
1 Queen bed
Has window
Non-smoking
Private Bathroom
Toothbrush
Private Entrance
Balcony
Check Availability
Guest Reviews
8.8/10
Very Good
40 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Neuchatel
AI Summary
Guests praised the exceptional service, friendly staff, and family-friendly attitude. The waterfront location offers stunning views. Rooms are spacious, clean, comfortable, and come with private balconies and fantastic amenities.
SwizerlandRoisinDubh
March 22, 2025
Always dangerous to go back to places where you had a marvellous stay before, as expectations are set too high. It had been 3 years or so, but am I glad I listened to that little voice inside my head: we went back and enjoyed every second again. The rooms seem to have been refurbished a little and they looked even nicer than last time. It remains a unique property: beautifully located, very intimate, amazing rooms, great beds, fantastic breakfast, views to die for and simply fantastic staff: from reception to handymen. The fourlegged friends is welcome too!! The next stay will not take another 3 years!! Simply an amazing experience for people that want a unique stay!
nmoukadem
February 3, 2025
I recommend to have more options on the souvenirs for the hotel guests to take with them back home. the over all experience was really remarkable .. and I really enjoyed the time ...
chsautter
October 13, 2024
I’d recommend the Palafitte. Except: when you do your booking, make sure you book directly with the hotel and not get redirected involuntarily to some shady booking site. The hotel will not honour changes and the site (when I called the USA) was extremely inflexible and wanted me to cancel and rebook last minute. And when booking make sure you pay attention to the can cancellation policy. Take a screenshot. I’ve ended up with one extra room und wasn’t allowed to cancel. All in all a great experience except the booking and cancellation (or the lack thereof) procedures.
L B
September 24, 2024
What is priceless about this hotel is its location, otherwise I can only think of the German expression which so fittingly describes it as “In die Jahre gekommen”. Reception was good, otherwise service and food were rather disappointing and once even downright terrible. Pity.
675marcof
September 1, 2024
Service was very friendly but not efficient. We had to call for service multiple times, house keeping was slow and restaurant staff, while again very friendly, not very observant. Overall, we love the location and idea of the Palafitte, but the property shows its age clearly and is no longer worth the very high price.
Guest User
August 12, 2024
Food was good, but the service was not courteous at all. Wine list was not given. After ordering the food, the wine was not requested and the food was already served. Food was good, but the service was not courteous at all. Wine list was not given. After ordering the food, the wine was not requested and the food was already served. We had to wait over 30 minutes for the main course and when we made a note to the service staff there was not a single apology for the delay (neither from the chef de rang nor from the chef de service) completely ignorant and expensive if you pay attention to the service. The food was good but on the whole, the service was very disappointing.
timetraveler333
June 19, 2024
The location is outstanding as the whole area is. The service on the other hand is definitely worse than 4 years ago.
Guest User
June 14, 2024
Very nice retreat at the lake of Neuchatel. The lake rooms are splendid, even after 22 years. Very recommended
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Exclusive Beach Area
Hiking
Off-site
Massage Room
Fitness Room
Public parking
Free
Bar
Restaurant
Café
Meeting Room
Additional charge
Business Center
Currency Exchange
24-Hour Front Desk
Luggage Storage
Exclusive Beach Area
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet Parking
Transportation
Shuttle Bus Service
Free
Front Desk Services
Currency Exchange
Front Desk Safe
Luggage Storage
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
French
German
Food & Drink
Café
Bar
Room Service
Snack Bar
Health & Wellness
Golf Course
Off-site
Fitness Room
Massage Room
Hiking
Off-site
Body Care
Water Sport Equipment
Activities
Exclusive Beach Area
Fishing
Eco Tours
Public Areas
Smoking Area
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Facilities for Children
Children's Meals Available
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Accessibility
Accessible Rooms Available
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra cot: Free |
Children 3–11 years old | Free |
Children 12 years old and over | CHF 50.00 (approx. AU$ 94.32) per person per night |
Breakfast
TypeAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CHF 38.37 (approx. AU$ 72.38) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CHF 500.00 (approx. AU$ 943.11) per room.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 38
Experience an abundance of unparalleled facilities and features at Hotel Palafitte.Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's ticket service. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Palafitte. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.