Woodfalls Inn

Had a one night stay, the staff were great the room was spacious and clean,food really nice. Overall a great experience and we would stay again if in the area, thank you everyone at the Woodfalls

We booked for 2 people via ******* and were given a price, but when we arrived we told it was an extra £10 for the ‘extra’ person ( there were only 2 of us). When we queried this, the staff member doing the check in called the manager ( who was on site), but they just confirmed the extra £10, and left it to the junior staff member ( who was lovely) to tell us. No effort at all made by management to explain this extremely unusual practice, which was very disappointing. Otherwise, food good and room pleasant, albeit very hot as it was in the roof - the provided fan didn’t really help, and the weather was warm but not very hot.

Delightful stay - myself and 4 family members. Staff excellent- very helpful . Lovely hotel and very clean

Woodfalls has ups and downs - could go better We were inspired to return after a very positive previous stay, albeit a couple of nights. Unfortunately this stay did not replicate the same standard. This is a pub with restaurant and rooms, not able to be a hotel. Positives Comfortable sleeping arrangements, some audible interruptions from downstairs, doors banging, toilet hand driers and music bass playing. Andrew and Jayk attentive and caring. Sunday Roast excellent. Builds Evident there is a disconnect between quoting to operate as a 3-star Hotel online (see Google) and being able to operate as one: Food unavailable one day due to Chef apparently out sick so had to source food elsewhere and were forced to eat in our room. Signs of food being cooked in the kitchen however for others. Sunday only Roasts available, however another group were able to get other dishes served, showing inconsistent treatment again. Manager illusive to address these issues themselves, sending less experienced staff to manage. A poor look. We no longer had faith in being served food so decided to take our dining elsewhere to avoid disappointment. In summary, OK for 1-2 nights passing through, any longer stay and in the current set up the cracks appeared for us at least. Pub is ok Restaurant can be good, when open and has stock. Rooms good, but can be noisy when pub operating. Staff need upskilling. Would not return based on last experience, and not willing to recommend in case of disappointing.

Rooms clean and fresh. Restaurant food very tasty and breakfast totally amazing.

Great stay Lovely accommodation, great staff. Lovely rooms, very clean with comfortable bed