The Inn on Ursulines claims they have a hot tub. They do not. All of the booking sites I explored showed pictures of a hot tub for this hotel. I chose this hotel based on location and that there was a hot tub. When I arrived , I was looking forward to and frankly needed a hot tub soak. When I asked where is hot tub, They said, “Oh, it exploded.” Not a great answer since there was no evidence of where the hot tub had been. I was very disappointed. This hotel is still showing pictures on web site of a hot tub that does not exist. Lesson learned, I cannot trust your advertising and next time before I book a hotel, I will need to contact the hotel directly and verify facilities. Defeats the purpose of even using a secondary booking site. Questioning the listings on your platform and disappointed with the Inn on Ursulines.