Fairfield Inn & Suites Pittsburgh New Stanton

Our room was pretty disappointing, with a tiny double bed, and a big gap in the room that seemed to be missing a chair? Despite being Bonvoy Platinum Elite, there was no recognition of this, the lady checking us in was obviously on a personal call and not that interested. We were just passing through, so just took the room and crashed for the night. Breakfast was the usual. A below average stay really the room was not up the what we expect, but at least was clean and relatively updated.

Friendly, helpful staff. Pet friendly. Comfortable room. Relatively clean. Large variety of food during breakfast in a clean and comfortable environment.

The a/c was not working properly. Sleeping was not good. My daughter had to go out to our car for awhile under conditions. Upon check out was told “I’m sorry”. 😡

Our room had several places where the furniture was worn and not repaired. The window did not latch and we were on the ground floor making it unsafe as we could not secure the room. People were nice but the property was not what a typical Marriott’s property looks like. Needs an improvement plan.

The room was dirty, the bathroom had several areas of long hair in the shower, and along the floor. The night attendant kindly came and wiped down the floor for me. There was no bathmat, no body lotion, incredibly disappointed, and hard to associate this with my previous experience with Mariott. You’ve lost my business. I’m staying at another chain tonight, and La Quinta has exceeded your brand beyond words.

Ehh…it was a place to sleep. Bed was comfortable and the tv worked. Breakfast was included and wasn’t bad. The bathroom kept this from a higher score. Holding the toilet handle down for 10 seconds gives you time to think about life. The duct tape on the shower rod distracts you from standing in two inches of water. Did I mention the breakfast was good.

Staff were great, bed was great, but building shows signs of wear. The suite built-in cabinet had water damage and dents, wallpaper was peeling at one spot, tub looked rough. I think the building must have been purchased and refurbished. Most of the Fairfields were built by Marriott and are spotless. I’ll stay at Hampton next time I’m in New Stanton.