Hotel Hugo
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in New York

Hotel Hugo

Health Protected
525 Greenwich St, New York, New York State 10013, United StatesMetro Access - Show on Map
Located in New York (Manhattan), Hotel Hugo is a 5-minute walk from Hudson River Park and 14 minutes by foot from Washington Square Park. This luxury hotel is 1 mi (1.6 km) from Whitney Museum of American Art and 1.3 mi (2.2 km) from The High Line Park.Show More
We Price Match
hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 100 Reviews
Amenities
Massage RoomFitness RoomPublic ParkingBarNightclubRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Spring Street
(480m)
Metro: Houston Street
(530m)
Airport: New York LaGuardia Airport
(16.3km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Double Room (Double Double)
3

Deluxe Double Room (Double Double)

2 Double bed
Free Wi-Fi
Non-smoking
Refrigerator
Minibar
Movie
Bedding: Blanket Or Quilt
Room Amenities
Check Availability
Superior Room (Double Double)
6

Superior Room (Double Double)

2 Double bed
Free Wi-Fi
Non-smoking
Refrigerator
Minibar
Movie
Bedding: Blanket Or Quilt
Room Amenities
Check Availability
Superior King Room
10

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Minibar
Movie
Bedding: Blanket Or Quilt
Room Amenities
Check Availability
Deluxe King Room Non smoking
13

Deluxe King Room Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Minibar
Movie
Bedding: Blanket Or Quilt
Room Amenities
Check Availability

Guest Reviews(100)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Peter Brent
December 18, 2023
The hotel is centrally located and is beautiful in the lobby. The rooms are fine - it is New York so you don’t expect huge. There’s no closet space and no drawers at all. The security lock on our door didn’t work and was replaced the second day of our stay. The second day we came back around 4 in the afternoon and the room had not been cleaned so we had to call. There was no water in the room and the front desk advised they they had none left! The plugs are awkward as well. The staff were lovely - check in was simple - not sure if I would stay again but the location is excellent so that wo I’ll be a deciding factor.
Kelly
December 5, 2023
The hotel and staff were average, not great. My heat stopped working and I had to call maintenance. When they open the heating unit, the filter and inside was caked with dust and the filter had 2 inches deep of dirt. Once the replaced the filter, the heat started working again. No apologies from the manager, no follow up, no nothing.
Evan
December 4, 2023
Our showerhead was not working, there was a hole in the wall where the fire extinguisher should be. We put in a maintenance request and the showerhead still was not fixed afterward. Elevators barely functioned. Couldn't have been more disappointed.
Elyse
November 24, 2023
Just be careful of staying here. Almost all of the photos of the property are of the rooftop but during our stay the rooftop was booked for private events and hotel guests weren’t permitted. The hotel took no accountability for this and said that the roof is not operated by the hotel. It’s just strange they would have so many pictures marketing the roof and then tell guests they have no control of access.
Verified traveler
November 15, 2023
Very nice and easy stay - great value for downtown. Housekeeping did not come at a normal hour which was frustrating and there was no water in the room. Otherwise it was a good stay.
manuela
December 14, 2023
Great hotel .. well located very clean room … was an amazing trip Nice bar and roof top
Jessica
November 8, 2023
We chose Hotel Hugo out of five different options. In the end, our decision was based on the fact that they had a beautiful rooftop bar. We were there for three nights and were not able to visit the rooftop at all. The first night it was closed for no apparent reason, the second for a private event and the third was for weather reasons (it was about 65 degrees and completely clear when we were told that). I understand that the bar is under separate ownership but hotel guests include accommodations like this in their decision on where to stay. As such, they should be informed if the facilities will not be available for use. Other than the unavailability of the rooftop, the facility was attractive, comfortable and a good location. No complaints at all other than missing out on the beautiful rooftop bar.
Denise
October 24, 2023
Central and quiet. Walking distance to so many things. Our room was in great condition, as was the rest of the property. Staff were very nice.
Alex
October 9, 2023
It feels like the hotel has a weird smell to it in general. A combination of some hitting a **** vape pen and stale cigarettes. The bathroom door didn’t close right, the closet didn’t close right. Super cramped room with a worn out mattress.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Child Policies
Children aged 12 and above are welcome at this hotel.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2014
  • Renovated: 2014
  • Number of Rooms: 114
Located in New York (Manhattan), Hotel Hugo is a 5-minute walk from Hudson River Park and 14 minutes by foot from Washington Square Park. This luxury hotel is 1 mi (1.6 km) from Whitney Museum of American Art and 1.3 mi (2.2 km) from The High Line Park.

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features concierge services, babysitting (surcharge), and discounted use of a nearby fitness facility.

Enjoy a meal at Cafe Hugo or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New York? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. 32-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Hugo?

Prices at Hotel Hugo are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Hugo?

The closest airport is New York LaGuardia Airport. It is 16.34km from the hotel and approximately a 31minutes journey by taxi.

What are the check-in and check-out times at Hotel Hugo?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel Hugo provide airport transfer services?

No, the Hotel Hugo doesn't provide airport transfer services.

What amenities and services does Hotel Hugo have?

Hotel Hugo has the following amenities and services: Pets allowed (additional fee), Massage Room, Fitness Room.

Does Hotel Hugo have a swimming pool?

No, Hotel Hugo doesn't have a pool.

Does Hotel Hugo have fitness amenities?

Yes, Hotel Hugo has fitness amenities.

Does Hotel Hugo provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Hugo have non-smoking rooms?

Yes, Hotel Hugo has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Hugo provide breakfast?

Yes, Hotel Hugo provides breakfast.

About This Property

Nearest AirportNew York LaGuardia Airport
Distance to Airport17.11KM
Nearest Train StationPenn Station
Distance to Train Station3.16KM
Nearest Metro StationSpring Street
Distance to Metro Station0.48KM
Average Price FromAUD705
Hotel Star Rating4