Park West Hotel

Nice hotel beside Central Park, I came with my wife and friends, everyone was satisfied, the hotel is good value in my opinion and it is safe neighborhood, the staff were friendly and the hotel was clean and well equipped, we will return here next trip to NYC.

i went there with my friend hoping to have a memorable trip in nyc, well trust me it was because of this hotel. This is the worst place you could go to, we were first set in a bedroom that was nothing like the ones we reserved. The bathroom was DISGUSTING there was literally something that looked like excrements in the bath, mold on the celling and no locks on the doors. They moved us to a new one after we complained about it. The new one was a bit better, but the AC wasn’t working, and the heater was placed right next to one of the bed, making it super hot. Impossible to sleep during the night, the AC that wasn’t working was still making some weird noises and the heater sounded like it was about to explode and we couldn’t turn it off/down. We had to find a new hotel after one night there. Honestly not worth the price at all, don’t make the same mistake as us and trust the reviews.

I've been here for 3 nights. The Hotel is right next to the Central Park west. So nice to Walk around!!! The Team members, especially Yaya, CJ, Hamid are so caring, helpful and nice. Had many advices for doing things.... Subway station only 3 minutes to walk!! Nice breakfast place around!

I booked here for a 12 day stay. I think I was misinformed by all the reviews as most guests usually stay here for 1 or 2 days maximum. It is intolerable to stay here for so long as I did. Firstly, the photos of the rooms do not represent the real situation. The room was quite dusty, the floor boards squeak all night and you can actually hear when the guest one floor above you flush the toilet. What really pissed me off was that they thought I was a homeless guy staying at the shelter since my stay was so long. I was so embarrassed and they even thought I was doing something illegal that they insisted I allow them into the room as I usually tidy up and sanitise everything especially when it comes to having a child. The housekeeping staff wipes everything in the toilet with the same wash rag: toilet bowl (inside of the rim of bowl), bathtub and face basin. I was so shocked. Clean everything yourself. Also there is an internet charge per day which when added to the nightly rate plus taxes work out to be more than staying at a Hilton or Doubletree chain of hotels. They also held a security fee for almost one week after my departure and it caused my credit card to go into over draft. I had to call them to release the funds. Having stayed worldwide at many hotel being a flight attendant, I must say that this place is a dump. Avoid it all expense!

Nice hotel to meet your basic lodging needs on the edge of Central Park. Considering the guest reviews, we were pleasantly surprised at the clean room, comfy beds and very friendly staff. We look forward to coming back soon.

Had a great stay at Park West Hotel. Very friendly and accommodating staff - Glenny, Emily and Brianna at the front desk were all very helpful and kind! Located right across from Central Park and had an excellent restaurant, Macc's Wine Bar, right around the corner(thanks Brianna for the recommendation). I'd highly recommend staying at the Park West Hotel!