Sonder Battery Park Apartments Financial District

Unfortunately, the good impression of the place was ruined by its staff. And it wasn't just one person, but five in total, whom I interacted with. I booked a superior room with a city view. The photos in the offer bear no resemblance to what I received. My room, 1408, at the end of the corridor, was squeezed between two walls, so on cloudy days it was a depressing dump. The view was of a littered rooftop, some parts of the building, and that was it. The staff had an attitude of "YOU PAID, SO LEAVE US ALONE." Zero apologies, zero attempts to find a solution, just a way to wait it out. I actually felt guilty that they had bad photos. If you're from another continent, you're a second-class guest. I spent six nights there. The room itself may have been superior, but if I'm paying extra for a city view, I want it. So, dear manager of this property, if you're reading this, don't offer this room with a CITY VIEW standard, because it's pure rip-off and fraud.

Large, fully equipped apartment, great staff, the only downside was the sofa bed for the second bed which required 2 additional duvets to make it comfortable...