We enjoyed the location and view from our room overlooking Herald Square. Close to the show we attended at Madison Square Garden, and was nice to get food from the vendors and sit outdoors at the park to eat and enjoy the weather. Didn't realize until we were checking out that there was a lounge with terrace on our floor, would have used it if we knew! Unfortunately our room hadn't been fully cleaned when we checked in. There was a leftover pizza box on the table which was removed promptly when we called the desk. But we later found an open soda can in the fridge and used bar of soap and toiletry bottles in the shower. Didn’t call the desk again because we were already unpacked and half-dressed getting ready to go out for the night. The bedlinens and towels were fresh though, and trash cans had been emptied. I hate to leave negative reviews but it seems that housekeeping should pay a bit closer attention to detail when turning over rooms.