Hyatt Place Stays in New York

The best quality/location/price hotel. Haven’t an opportunity to have breakfast, i love to sleep till almost midday, so have nothing to say. But the room was quiet, clean and spacious enough.

I've stayed here multiple times. The hotel is located in the bustling Chinatown area. While there are plenty of dining and shopping options nearby, this also drives up the room rates quite a bit. Breakfast is included, but the selection is limited and the same every day. They offer a complimentary shuttle service to LaGuardia Airport, but unfortunately, there's no shuttle for JFK. I particularly want to thank the Chinese driver; he chatted with us the whole way and provided excellent service. Seeing that I was with my elderly parents and child, he even helped carry our luggage all the way to our room. He also made sure to greet us at breakfast the next day.

We stayed here as a family of six. The location of the hotel, the cleanliness of the rooms, and the friendliness of the staff were all so good that we would like to stay here again. Although it is far from the city center, it was easy to get to the city center because there are three subway lines. Also, since it is close to the airport, it was easy to get to the airport on our last day. We can't complain that we had to pay $3 per bag to leave our luggage. Breakfast is just normal Western food.

hotel room is small (17 sqm), but practical. Included breakfast is a nice feature even though it is chaotic at times. Staff is super friendly and helpful, definitely a feature to mention. Room service a bit funky ... one day our soap (not even half used) was gone without replacement, one day only one shower towel, ... and one day a bottle of cleaning detergent was left in the room. The elevator logic would need some overhaul ... with 40+ floors and 4 elevators, it took sometimes up to 15min to catch an elevator (going down), and once inside and full it still stopped at every floor (some more clever logic - not the hotel's fault, but the elevator manufacturer's) announcing that it is full and people standing outside should wait for the next available one. Overall, even with the critical points mentioned, the expectations were met.

This is on par with a budget hotel. The staff's attitude was decent, and the place was clean. The breakfast area got a bit chaotic due to the crowd. The room was really small. For two adults and one child, I'd recommend booking two twin beds instead of a king bed plus a sofa bed. Once the sofa bed is pulled out, there's no room left for luggage.