Hotels in Stratford, Newham

Highly recommend this hotel! It’s in a really good location and it’s only a two minute walk from Westfield Stratford. The hotel actioned the request I made to have balloons and petals put into the room as it was my boyfriend’s birthday and wanted to make it a bit more special. They also provided us with two complementary drinks as well as a box of chocolate and a welcome card that wished my boyfriend a happy birthday.

The hotel was reasonably priced. While it's a bit out of the city center, having a subway station right downstairs made getting around incredibly convenient and hassle-free. It's situated in a new development, with a fantastic pedestrian street below offering a large shopping mall, a supermarket, and numerous dining options. The hotel itself is also quite new. We didn't have any special requests, so we didn't interact much with the service staff, but the front desk was efficient and friendly, making check-in quick. I would definitely consider staying here again in the future.

Having stayed at this hotel for 8 nights, I'm providing a detailed review hoping it offers some useful insights. First off, the location is incredibly convenient. Compared to similarly-rated hotels (in terms of star rating, room size, and surrounding amenities) in central London, which typically cost around 2000 per night, this hotel averaged just over 1400 per night for me. Even factoring in the daily round-trip transport cost to the city center for two people (approximately 150-200 per day), the total daily expense was a maximum of 1600, making it significantly more cost-effective than staying in the city center. Regarding transport, Stratford Station is right outside the hotel to the right. If I remember correctly, it has four lines, three of which go to different parts of the city center. The most frequently used ones are the purple Victoria Line (highly recommended, quite new, and I believe it also goes to Heathrow Airport) and the grey Jubilee Line (very convenient for major attractions, but it's quite old!). To the left of the hotel, you'll find Stratford International Station, which offers a fast train service to the King's Cross area in just 10 minutes – very convenient. There's also the DLR line, taking about 30 minutes to London City Airport, making it easy to travel to Edinburgh, whether by train or plane, directly from the hotel. We used a private airport transfer service from Gatwick to the hotel. One thing to note is that the hotel is located within a pedestrian street, so parking is not available directly downstairs. You can find convenient parking near a visible restaurant called Figo Stratford. As for nearby amenities, Westfield Shopping Centre is right next to the hotel. It's huge, and while it might not have luxury brands like LV, it has everything else you could need: Boots pharmacy, M&S and Waitrose supermarkets, Hotel Chocolat for treats, shoe stores like Clarks and JD, clothing brands like COS and Zara, and a wide variety of restaurants (too many to list!). If you cross the bridge to the right of the hotel, there's another shopping center, I think it's called Stratford Central. It's a bit run-down but houses a Chinese supermarket called Long Feng Xing, where I couldn't resist buying some instant noodles. The room is equipped with an induction hob, microwave, coffee machine, kettle, and various kitchenware, making it very convenient if you want to cook for yourself or simply heat up some ready-made meals from the supermarket. The room also provides two complimentary bottles of water: a white-labeled sparkling water and a black-labeled still water. The bedding was quite comfortable, though it might also be because we walked so much every day – either way, we fell asleep instantly every night. The shower had great pressure and was very comfortable. However, there's one significant drawback! The hairdryer is absolutely terrible! It gets scorching hot but barely blows any air, making it impossible to dry hair, especially long hair. My travel companion with long hair had to spend ages drying it every day, needing my help. And once you turn it off, you can't turn it back on immediately; it needs a long time to cool down before restarting! It was such a pain; I'd strongly advise anyone with long hair to bring their own hairdryer... The hotel breakfast was actually quite good. While the selection isn't as extensive as a five-star hotel in China, the quality was consistent, and the taste was good, especially the large chocolate croissants. If you go too late, they might be gone – they were delicious, easily worth 20 RMB in a Shanghai bakery (just my personal opinion!). There were also several types of fruit at breakfast, which was great for getting our daily vitamins. I didn't take any photos of the room, but it was quite spacious. We had two 24-inch suitcases open on the floor every day without obstructing our movement.

This hotel is very well located right by the Stratford station, which is great for getting round central London without paying the high hotel prices. That said, this place was very expensive for a 3-star hotel and not the best experience. The rooms are ok but quite small, and the area is loud - packed your earplugs. The mattress was too soft for my liking. We stayed for 3 nights but the daily cleaning service wasn’t very comprehensive, often just making the bed, dropping off towels but not cleaning very well. We’ve stayed at other Moxys in other countries and this was probably the worst, though it wasn’t completely bad. The staff were nice, and the common area downstairs is nicely designed.

While waiting for the airport pickup after checking out, the female reception approached me asking for payment for service charge. When I told her that I would complain to Trip.com for this extra charge, she said it was their discretion to charge this additional charge to the guests or not (what?) and I had the option not to pay. And I told her that I chose not to pay. I am not sure what it is. But I felt something not right. From the start until I left, I never felt welcome at this hotel. I will not stay at this hotel again.