Guest User
November 24, 2023
What a superb experience! Just stayed here for 4 nights while home visiting family. The entrance is smart and modern and clean and even though I arrived late on in the evening, I was greeted, by name, by a very friendly receptionist. Great start to the trip for a tired traveller. The room was large, plenty of space for my folded clothes and hanging items, it was spotlessly clean, a desk, chair, armchair, great tv set up. The bathroom again, super clean with good quality toiletries and white, fluffy towels - and plenty of them. The bedroom was warm and comfortable and the heating stayed on without a break, which isn’t always the case in some NI hotels. When I needed to ask the staff for help or advice it was a great experience. Friendly and helpful people on the desk who genuinely couldn’t do enough for me. I hadn’t stayed here before, but next time I’m home I will definitely stay here again. This was undoubtedly the best hotel I have stayed at in the Belfast/Bangor/Ards area.