Vinpearl Luxury Nha Trang

Vinpearl will record the face image of the Guest upon registration using the Face Recognition Technology. When check-in process is completed, Guest then agrees that the image taken will be used by Vinpearl for all hotel transactions.

Outside foods and drinks are not allowed in the Hotel, and violation will incur an additional charge of VND 1,175,000/ time. Fruits with strong odors (such as fresh durian) are not allowed in the Hotel. Laundry could only be hung in the guest bathrooms. Guests will be charged 70% of laundry service fee for each piece of laundry hung in the balconies and/or public areas.

If a non-Vietnamese male guest is to stay in the same room as a Vietnamese female guest, a valid marriage certificate must be provided when checking in at the hotel. Otherwise, check-in may be refused.

In Villas: A request for instructions to use villa kitchens must be made to the Service Centre by dialing ‘1’. The kitchen is to be used for heating up foods only. Any cooking methods that create smoke, strong odors or cause risks of fire and explosion in the Villa/ Apartment kitchen are strictly prohibited. Private BBQs in the garden, yard or within the Villa/ Apartment must be registered with the Service Centre by dialing ‘1’ and are charged accordingly, with the Hotel taking no responsibility for food safety and hygiene.For more information, please visit https://www.vinpearl.com/en/policies/.