Evelia Hotels

I stayed at the hotel on December 18-19.2023. In addition to paying for the room, I paid a guarantee of 100 €. It's been 3 weeks and I still haven't gotten my money back! Terrible service. No reponse to emails or phone calls.

We had a reservation for this hotel booked well in advance, without advance payment. Nearer the trip, the hotel started to complain about my credit card, stating that the verification doesn't go through. The hotel wouldn't take another card for the reservation and ended up cancelling the whole thing. My card worked in four other French cities during my trip, and also in every place in Nice. I checked with my bank and there are no logs about this place ever actually trying to verify the card. As the room prices had almost doubled between the initial reservation and the verification deadline, I am thinking this was a price pump scam to get better price for the same room.

We stayed for 2 nights (2 adults + 1 kid) Positives: Walking distance from Nice Ville Lot of supermarkets and discount stores nearby Staff was courteous to give us hot water kettle. However when we requested for our room to be cleaned, we were repeatedly told that the cleaning lady (only one I understand) is busy making other rooms and is not free. Ultimately the room was cleaned at 5:00pm which was not a pleasant experience. Negatives: Very very basic hotel. Not at all fancy. Very small rooms, small washrooms, no lifts, cramped staircases and corridors. There was hardly any air circulation. Some of the washroom fittings (WC/basin) were also broken. Quite far (2.5km / 30 mins walk) from Old Town Nice where all the action in the night is. Around the hotel, most things shut by 8pm itself so nothing much to do. During our visit there was some renovation work going on hence even the dining area was not operational