Hana to Hana

The front desk staff were very helpful. They also have a shuttle bus that goes to the Snow Dome Festival. The public bath is very spacious.

Hydrangeas are placed all the way from the entrance, creating a floral and elegant atmosphere. The rooms have also been renovated and are clean, and the glass sinks have vanity lights that make it easy to apply makeup. The furnishings are tasteful, and the amenities are well-stocked with everything you could want. There are plenty of baths to enjoy. All the showers in the women's bath are new and very pleasant, and the showerheads with hooks are positioned perfectly to hit your head, which was fantastic. Meals are grilled over charcoal in a hearth, so they are served warm, fresh, and delicious. It's all-inclusive, so you can enjoy alcoholic beverages and other drinks as well. The staff's cheerful service and attentiveness are exceptional. I was impressed by the guidance that the proprietress and her seniors have given to their apprentices. I would definitely recommend this hotel.

Everything is fine and cozy. It's just a little lacking in basic personal care items.

The quality and service have declined significantly compared to 15 years ago.

We had a delicious dinner in a private room with a hearth. The large windows offered a beautiful view of the autumn leaves and the river, making it a relaxing and clean place. The staff were also very friendly.

The quality of food and hot springs is very high. There is a shuttle bus arrangement. The environment is very beautiful. The snow festival arranges a shuttle to and from the venue at night. It is worth recommending

Thank you so much for kindly coming to pick me up even though it was so late and there were no more trains running. I will continue to use your service.