Tsuganoki

We especially liked the warm welcome when we arrived. We were greeted, shown around, taken to our room, and everything was explained to us, which made check-in very easy and comfortable. The public onsens aren't very big, but they never felt crowded while we were there. There are also some beautiful places to walk nearby. Both dinner and breakfast were excellent.

I was surprised that it went beyond my expectations. The welcome drinks and snacks were awesome. My sister loved the mochi with strawberry. I would definitely recommend this place to my friends and relatives.

A very big let down from expectations and photos

Very nice

The staff goes above & beyond to make you feel like royalty (something we're not used to haha). There are some snacks, coffee/tea in the lobby. The traditional Ryoken rooms are HUGE and the traditional dinner/breakfast are amazing. From Nikko, you will need to take another short train ride to Kinugawaonsen station, and the hotel will shuttle you from there (or it's a 12 minute walk). The views are beautiful & you're a couple minutes walk to an AMAZING suspension bridge overlooking the gorge and mountains

During my holiday in Japan I wanted to stay in a traditional Japanese hotel and found it here . On arrival I was met outside the hotel by a staff member who welcomed me and brought me into the lobby and introduced me to the reception staff who booked me in and informed me about the public bath and coffee bar area and told me about the hotel . I was then taken up to my room/apartment and showed around the apartment. I was taken back with the size of my room which was clean and very comfortable and soon got ready to go down for dinner . On entering the dining room I was taken to my table and my meal was explained to me as this was a traditional Japanese meal which I really enjoyed. Breakfast was fantastic with an assortment of dishes . I can not thank the staff enough for making my stay a very enjoyable experience, especially the lady who looked after me in the dining room. I felt I got 100% customer care and my stay at a traditional Japanese hotel was made all the enjoyable. On leaving the hotel all the staff came to see me off and wished me all the best for the rest of my holiday. Thank you.