I was allocated a room with a well made bed but the sheets and comforter had a few stains but smelled ok. The room floor wasn't cleaned, had remains of human hair especially in the jacuzzi with suspected human urine on the toilet floor. So, i reported the matter to the frontdesk and a guy about 5 feet tall told me cleanincan only be done the following day. Anyways, i went to Warmat got disinfectants and my partner and cleaned the floor, toilet, jacuzzi and surfaces.
The following day i went to the frontdesk and expressed my displeasure again and a tall slim guy about 6 feet made our stay comfortable. Thank you