Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 30, 2024
N Yip
This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included.
It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel.
The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options.
There was no gym in the hotel and difficult to do some proper full-body exercise.
Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us.
We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better.
Staff in general was very helpful and friendly and some of them spoke English and Chinese.
The hotel was short of staff IMO. I could see them running around in the hotel.
The ski equipment room could be equipped with better facility to dry ski boots and gloves.
Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway.
The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.
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Price per night from:AU$ 584
Posted on Dec 31, 2023
Guest User
The venue is less than 10min away from nook/ anupuri and gondola. This venue is suitable for solo traveller who doesn’t mind sharing the community spaces eg toilet and bathroom. The opasang was very friendly and i would want to thank her for serving us the breakfast and hearing up my dinner every day throughout my stay.
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Price per night from:AU$ 158
Posted on Mar 5, 2026
Anonymous User
Overall a great stay. The biggest advantage is the convenience. It is truly ski in ski out, which makes it very easy to access the slopes without needing to travel anywhere.
The slopes here are also very beginner friendly. They are not too steep, which makes it a comfortable place to learn or practice skiing. I also took a 2 hour private ski lesson arranged through the hotel. Our instructor, Yuki, was very friendly, patient, and encouraging, which made the learning experience enjoyable.
The only downside was the food. Both the dinner and breakfast buffet had quite limited variety, and the taste was just average. Considering the price we paid, the food did not feel very worth it.
Overall, it is still a good place to stay if you want convenience and easy access to beginner friendly slopes. Just do not expect too much from the buffet.
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Price per night from:AU$ 113
Posted on Jan 5, 2026
Guest User
From the moment we pulled up to The Green Leaf, we felt incredibly welcome. The level of service here is personal and sincere; I was so impressed that the staff took the time to remember my name. It creates such a 'homey' and inviting atmosphere that is hard to find elsewhere. If you want a stay where you feel like a valued guest rather than just a room number, this is the place to be!
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Price per night from:AU$ 139
Posted on Feb 26, 2025
Guest User
My daughter and I arrived here for one night and found our stay very comfortable and luxurious, although it was only a brief visit. The room was a great size and the beds were very comfortable. Unfortunately we were unable to add an additional guest for dinner that evening, who was also staying in the resort so instead we chose to cancel dinner and eat out all together. Similarly we were also unable try the food at breakfast as we arrived just before 9am, but were too late so please ensure you arrive with plenty of time to go. I would have liked a longer time there to try the food and also the Onsen as the hotel was lovely.
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Price per night from:AU$ 260
Posted on Mar 23, 2025
Guest UserFantastic environment just in front a ski resort with stunning view. Good carpark space for guests.
Just happened it is snowing and the view is like a paradise.
Rooms are on upstairs 1 floor, do request assistance from the helpful staff to assist you.
All the staff is friendly, handsome and beautiful.
Try to offer some Japanese food as that's what we expected, for breakfast and dinner.
The cafe is beautiful, needs more marketing exposure.
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Price per night from:AU$ 80
Posted on Mar 24, 2025|Japanese Western Style Room Non-smoking
Viktoriia KWe had a wonderful stay at Niseko Grand Hotel! My friend and I truly enjoyed our time there. One of the highlights was definitely the hotel's own hot springs — absolutely amazing. There are both female-only and mixed-gender areas, which was a great option to have.
The staff was incredibly friendly and always eager to help with anything we needed. Their hospitality really made us feel welcome. In fact, staying here felt more like being at a countryside residence than at a hotel — warm, peaceful, and cozy, just like home. We would definitely stay here again if we return to Niseko — and we hope we will!
We stayed in a traditional Japanese-style room, which made the experience even more special. Yukata and yuami (bathing suit) were also provided.
The hotel also offers free shuttle buses to the ski slopes regularly, which made it super convenient for us to enjoy the mountains. On the day of our departure, the hotel’s driver kindly took us to the nearest train station.
Another standout was the hotel’s restaurant. Breakfast was included in our stay, and we also chose to have dinner there a few times. Every dish we tried was delicious and beautifully prepared. The buffet offered a wide variety of both Asian and Western cuisine, and the selection was impressive for both breakfast and dinner.
We also tried eating out at a couple of other restaurants in Niseko, but we both agreed that the hotel’s restaurant was by far the best for us.
Highly recommend this place!
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Price per night from:AU$ 78
Posted on Mar 9, 2026
Guest User
Location is a little bit away from the ski lifts but they do have a shuttle bus although I wish there were more bus timings.
Staff were friendly and helpful although not all speak English.
Buffet breakfast was nice. We tried the dinner on two nights and they were quite similar. Dinner was a bit on the expensive side so would not recommend eating there mutiple nights in a row due to the lack of variety. There is a small course section to the dinner and then a buffet but I’d prefer more of a kaiseki style course with quality over quantity.
Absolutely loved the live music every night from 7:39-8:30pm.
Rooms were clean and comfortable. There is a bus that stops outside the hotel for travellers taking the coach from the airport/sapporo. The local bus to the train station also stops outside.
Onsen was a bit too hot for my liking but it was a nice size.
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Price per night from:AU$ 167
Posted on Mar 3, 2026|Deluxe Suite With Tatami
NabellachanceWe stayed at Niseko Towers and overall had a mixed experience.
The location is great if you’re driving, as there is plenty of parking available. Without a car, however, it may feel less convenient. The building has an onsen on-site, which was a nice touch after a long day out.
One of the biggest positives is the size of the apartment — it’s very spacious, with more than enough room for large luggage and ski gear. This makes it comfortable for longer stays.
However, there were some downsides. The bed was quite hard, and we both woke up with back pain during our stay. Unfortunately, the breakfast was disappointing — very limited selection and lacking in quality. It didn’t feel like much care was put into the overall hospitality experience.
In summary, the space and parking are strong points, but improvements in bedding comfort and breakfast quality would make a big difference.
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Price per night from:AU$ 91
Posted on Feb 5, 2025|Main Building Standard Mountain Side Japanese-Style Room
Guest UserGoshiki is a skiers dream come true!!! Ideally located outside of niseko’s high traffic and a step off the stairs away from skinning up a the mountain from Giving it moderate ratings is only because it’s an older structure with minimal maintenance,…. Rooms were very nice and clean and the waters are rich in minerals. Staying here allows for exclusive 24hr onsen access. Pools get busy after 3-7pm when skiers are finishing up their day,… Go enjoy its traditional rustic building while they’re standing. Seems like within 5-10 years it will be developed and owned by a foreign tycoon!
Bring your own food,,.. vending machines have beer only,…
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Price per night from:AU$ 99