Nishiizu Crystal View Hotel

Nishiizu Crystal View Hotel Reviews

Nishiizu Crystal View Hotel

Ugusu 2102-1, Nishiizu Town, Kamo District, Shizuoka Prefecture, 410-3501, JapanView Hotel Details
Nishiizu Crystal View Hotel
Nishiizu Crystal View HotelNishiizu Crystal View HotelNishiizu Crystal View Hotel
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Guest Reviews of Nishiizu Crystal View Hotel

7.6/10
Good
17 review
Verified reviews
Location7.7
Amenities7.6
Service7.6
Cleanliness7.5
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All reviews(17)
Positive reviews(15)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
Twin with Bath, Mountain View
Stayed in Sep 2024
Solo traveler
105 review
6.0/10
Posted on Oct 28, 2024
Need to complaint a staff called 玲 always NO for every request and poor English every staff. Dinner was worthless but breakfast was better. WiFi was weak in some room especially rooms near elevators
eiie
Main Building Japanese-Style With Bath, Ocean View
Stayed in Apr 2025
Solo traveler
41 review
8.5/10
Very Good
Posted on May 16, 2025
It was a very satisfying experience. The hotel is located on a hillside near the sea. Looking out from the lobby, it felt like being in France. The Japanese-style ocean view room I booked was very spacious, and the sunset in the evening was particularly beautiful. I also loved the yukata provided and took many beautiful photos.
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Emeishankelisi
Twin with Bath, Mountain View
Stayed in Apr 2024
Solo traveler
105 review
7.0/10
Posted on May 24, 2024
It was a good stay at first, but the next day I found a lot of blood stains on the mattress. Although it had been washed, it was in obvious patches. The quilt did not have a quilt cover but was separated by a layer of cloth. The quilt was a very dark brown color. There are also large stains, but I can't tell whether they are blood or something else. In short, I feel disgusted when I see them. The mattress should be thrown away, and the quilt cover should be washed. Isn't it because the staff can't see that such a huge stain and disgusting stains are not washed? I don't know what the Japanese guests thought after seeing this. I believe they were more angry. After all, Japan is famous for its cleanliness. The surrounding environment of the hotel is beautiful and there are buses outside the door. It’s just that there are no restaurants or convenience stores, so it’s inconvenient.
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Guest User
Standard, Japanese-Style with Bath, Ocean View
Stayed in Nov 2023
Traveling with friends
6 review
6.5/10
Posted on Dec 10, 2023
It's inconvenient to go far from Mishima, but I was relieved to see that the interior was nicer than the exterior. The dinner buffet had a lot of sushi, and best of all, the all-you-can-drink alcohol was great. The room had the feel of a good old Japanese hotel, so as long as you don't expect too much, I don't think you'll be dissatisfied. The baths were also very clean, and the open-air cypress bath in particular had a luxurious feel. This time I stayed with a friend, but I'd like to bring my children and relax as a family, so if I have the opportunity, I'd like to stay here again.
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Michael
High Floor Connecting Japanese-Western Mixed With Bath, Ocean View
Stayed in Oct 2023
Family
48 review
10/10
Outstanding
Posted on Jan 25, 2024
It happened to be a holiday for Japanese people. It was very crowded but the service was very good.
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Anonymous User
Japanese-Style Room
Stayed in Dec 2022
Family
1 review
4.0/10
Posted on Jan 2, 2023
rice is not tasty I overslept a little during breakfast time, and the time limit was about 20 minutes... The lady at the reception told me to keep to the time limit! The next customer is coming! I don't know how to say it, but I don't think a first-class hotelier would say something like this. "If you're an adult with a child, it might be possible, but...is there another way to say it?" and offended.
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Guest User
Standard Japanese Style Room with Mountain View
Stayed in May 2023
Family
2 review
10/10
Outstanding
Posted on Jun 13, 2023
The view was very beautiful in the ocean view room. Everywhere in the hotel was clean and I felt comfortable. The cypress bath was very nice. I would like to stay here again when I go to Nishiizu.
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Guest User
Main Building Japanese-Western Mixed With Bath, Ocean View
Stayed in Sep 2025
Couple
1 review
8.0/10
Very Good
Posted on Oct 14, 2025
入浴用タオルが部屋になかった。 その他はok👍
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Guest User
Japanese-Western Room, Suruga Bay View, Upper Floors 6-7
Stayed in Dec 2024
Booked for others
56 review
9.0/10
Great
Posted on Feb 7, 2025
海が正面に見えて最高のロケーション!
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M28751****
Japanese-Style With Bath, Ocean View
Stayed in Feb 2025
Solo traveler
13 review
8.0/10
Very Good
Posted on Apr 23, 2025
酒店對面就是海灘,景色很好
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Guest User
Stayed in Jul 2025
Other
8.0/10
Very Good
Posted on Aug 19, 2025
This hotel has a great view of the ocean right in front of you. There is a pool and a nearby beach, so it's convenient for people who like to swim. There is a beer server in the room (about 2 liters) so you can drink as much as you like. The food was also delicious. We had a spacious Japanese-Western style room plan, so it was a shame to stay with just the two of us. (My son, who was supposed to accompany me, was suddenly unable to come.)
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Guest User
Stayed in Dec 2023
Other
8.0/10
Very Good
Posted on Jan 5, 2024
My first impression upon arriving was that it was more luxurious than I expected! Inside, it was very clean and the food wasn't as bad as the reviews said. There's free karaoke and table tennis, so you won't have too much time to kill. The baths were made of cypress and crystal and were alternated between men and women, but there were no particular issues and they were very nice. If I had to say one thing, this time we only had the mountain side due to short notice, but next time I would definitely like to reserve a room on the sea side. There was no view from the mountain side and there were spider webs on the windows.
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Guest User
Stayed in Jul 2023
Other
6.0/10
Posted on Aug 31, 2023
The cheaper rooms were fully booked, so I stayed in an expensive room for Itoen Hotel. For the above reasons, it would have been okay for me and my child to sleep together in the Japanese-style room, but since it was 2 beds + futon, my wife and child slept in the bed. When she woke up in the morning, she said that the futon was better. The beach was right in front of us and the view from the room was great. However, you can only see the sea from the Japanese-style room and bath, and you cannot see the sea from the Western-style room. As for the hot springs, the cypress bath was good, but the crystal bath was not so good. The food feels like you're in a hotel right in front of the sea. I thought it didn't make much difference whether I went to the beach or the mountains at Itoen Hotel. The pool might be fun if you have small children.
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Guest User
Stayed in Dec 2022
Business traveler
4.0/10
Posted on Jan 4, 2023
I stayed here for a business trip. The Tokai bus stop is right in front of me, making it easy to spot. There are no convenience stores nearby, but there is a 7-Eleven about 15 minutes away. The beach is right in front of the hotel, and the ocean view rooms offer amazing sunsets. Check-in was completed by completing a COVID-19 health check, signing a contract, and receiving an explanation of the facilities. I was asked to take my yukata before the elevator, but there was no obi, and for some reason, my slippers were on the bottom step. When I returned to the front desk, I was told I should only take the yukata, and the rest were in the room. I also wanted a T-shaped razor, but they didn't have one in the room, and there was no explanation. They had one in the public bath. I wish they would have explained things more clearly, or if they provided a paper guide to the facilities, I would have liked it to be clearly stated. The room door does not auto-lock. The room has a slight old-fashioned hotel smell. It doesn't take long to get used to it, but it bothers me every time I enter the room. The room was a spacious twin room, comfortable. There were no outlets on the table, but on the wall near the floor. There were two available outlets. The TV was large and LCD. The toilet doesn't have a washlet, and the only towels provided are for the bath, so I'd like an extra towel for drying my hands. The bed is single-sized. The refrigerator's noise is a bit annoying. The large public bath is on the first floor, and slippers are numbered to prevent confusion with other types when entering the changing room. There are free lockers for room keys and valuables. There is an indoor bath and an open-air bath. Due to COVID-19, the sauna is closed, but there is a cold bath. The water temperature was just right and I was able to relax. In the morning, the men's and women's baths are switched. The other bath is an indoor bath only, with no open-air bath. The sauna is also closed here. Breakfast is a buffet. Although there is a wide selection, it uses a lot of frozen pre-made dishes, so the sweetness and flavor are not great. If I were to stay multiple nights, I would recommend two nights. There is a pool, but I didn't use it. My SoftBank phone had weak reception in the mountain-facing rooms, with only one or two lines, and calls would often drop out. The Wi-Fi signal was also weak.
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Guest User
Stayed in Sep 2025
Other
10/10
Outstanding
Posted on Oct 16, 2025
西伊豆は車がないとちょっと行きづらくて、交通費も割とかかるから行かなかったけど、往復バスを利用してみました。 予定よりだいぶ早く着いたので、チェックイン前に黄金崎に行ったりできましたを お宿は写真で見ていた通り、メルヘンだしロマンだし、でもレトロな感じもあって私の心を鷲掴み。 中に入るとオサレでモダン!北欧スタイルと言っても通じるかも。 外観も内観も、何枚写真を撮ったことか。 お部屋は海側にしましたが雨や曇りだったので少々残念。でもやはり部屋から海が見えるというのは良い。 こちらのシンボルと言えるイルカのプールも素敵。夏に来て、みんなが楽しんでるところ見たかったな。 お食事は、海鮮フェアをやっていたせいもあり、伊東園ホテルの中でも豪華だと思いました。 クラムチャウダーが美味しかった。 お風呂は男女入れ替え制で、クリスタル風呂も檜風呂も、どちらも申し分なし! フロントの方々もみんな親切で、天気は悪かったけどとても良い旅行になりました。
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