Embassy Suites by Hilton Charleston Airport Hotel & Convention Center

The hotel was wonderful. The service was great. I couldn't ask for a better stay. Will stay there again.

Scary night at the Embassy Everything was fine (Real good) until 3:00 AM. There was a VERY LOAD pounding that woke us up. The phone was flashing red. We called the front desk, and she said there was smoke in the hotel, and the fire department was trying to open a door on to the roof (Or something like that) Went out to the lobby area, no one moving. My wife called back to the reception; ad got a very confusing update.?? Obviously, we didn't sleep. Scary, horrible night. We were celebrating out anniversary. Next morning we talked to the manager. First I saw him, and later my wife talked to him. Never got a good reason or cause. They "Comped" our room, and said they would give us enough Hilton Honors points for a later stay. It was a horrible night. BTW: They gave us 50,000 points, but the rooms cost almost 70,000 points, so we got screwed again. I used to stay there years ago, on business, and it was always great. Again. Never got an answer that made sense. Maybe I should contact the fire Department. Im sure they had to report the incident from that night. If it was that bad, they should have evacuated the area. We were on the 9th floor, and my wife would definitely have problems using the stairs during a panic. The flashing red light on the phone kept flashing thru our check out in the morning.

Front Staff rude and not very welcoming, no one controlling the entrance and people parking everywhere blocking the road. Also charged for parking...

AMAZING! We enjoyed the Embassy! Great breakfast! Great Service and Beautiful Hospitality and the environment was amazing!

The hotel was not as clean as it should have been. Two out of three elevators were broken. The in room coffee was terrible. Even the coffee downstairs was awful. They are charging for parking in their parking lot which is ridiculous. We will not be back.