Ceylon Tea Trails - Relais and Chateaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Norwood

Ceylon Tea Trails - Relais and Chateaux

No.1 of Luxury Hotels in Central Province
Estate, Norwood, Central Province 00100, Sri Lanka
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Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Outdoor swimming poolFree
Hot SpringFree
Spa
ParkingFree
Priority airport pick-up
Car Rental
Library
Tennis Court
All amenities
Property Description
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
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9.8/10
Outstanding
Cleanliness9.8
Amenities9.8
Location9.9
Service9.9
All 51 reviews
Surroundings
Train: Hatton Railway Station
(12.1km)
Train: Talawakele Railway Station
(28.3km)
Landmarks: The Tea Fields- Tea Tour
(1.0km)
Landmarks: Pekoe Trail Stage - 08 (Norwood - Bogawanthalawa)
(1.0km)
Landmarks: The Tea Loops - E-Biking
(1.1km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Room
6

Luxury Room

1 King bed or 2 Single bed
31-44m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Private Toilet
Hair Conditioner
Room Details
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Owner's Cottage
5

Owner's Cottage

1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Private Toilet
Hair Conditioner
Room Details
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Master Suite
12

Master Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Private Toilet
Hair Conditioner
Room Details
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Garden Suite
7

Garden Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Private Toilet
Hair Conditioner
Room Details
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Guest Reviews

9.8/10
Outstanding
51 reviews
Verified Reviews
  • Cleanliness9.8
  • Amenities9.8
  • Location9.9
  • Service9.9
Average for similar properties in Norwood
Most Mentioned
AI Summary
Guests praise the exceptional service, attentive staff, and spacious, stylish rooms with stunning views and direct access to a private garden. Some mention the personal touch making it feel like home.
X‍i‍a‍n‍g‍j‍i‍e‍l‍e‍i‍z‍h‍o‍u
October 14, 2024
Room introduction The tea garden visit in the package is a complete routine of promotion. The promotion activity of visiting this old tea factory lasted more than an hour, and more than four hours were wasted! There are good and bad differences in the five small houses in this group. Be careful. In addition, call the hotel one day in advance. Please confirm with Ctrip whether this phone can be dialed! The hotel waiter has a very good attitude!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 6, 2024
British-style villa, the bathroom is so beautiful! Enjoy the beautiful scenery alone, the swimming pool view is very good, and the hot water bath is very comfortable! The butler-style service is very commendable. We discuss food with guests every day and arrange where to go as much as possible. Every aspect is satisfying!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2023
It’s such a perfect hotel. I have to go back and stay for a few more days to express my love for this hotel. It creates a hideaway between Tea Mountain and Bihu Lake. The food is worthy of being a classic product of Relais & Châteaux.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2023
Wonderful people, can’t be more attentive. Hidden in the mountains, remember to stay in Summerville. Staff samantha et al made it a really good two nights. Highly recommended
Original TextTranslation provided by Google
4‍9‍o‍m‍a‍r‍t
June 24, 2025
The experience was amazing . Views were spectacular. Food was five star .Services were also five star . Room was decorated very nicely. Beds were very comfortable. We loved every minute we stayed there. We visited Dilma tea factory and the guide explained detailed process how to manufacture tea and the various quality of tea. Overall I do recommend everyone to visit this property.
P‍u‍l‍a‍s‍t‍h‍i‍W‍3
June 1, 2025
This bungalows is in another world !!! A lush garden in full bloom filled the surroundings with a heavenly, serene charm. The gardeners tended with loving care, leaving the garden neat and fair. We had our afternoon cream tea at the patio before strolling around the beautiful garden. The relatively big pool encircled by the green foliage is a real nice place to rest and relax . Blue mountains at a distance beautified the scenery from the pool side. The rooms are spacious and named after British and Scottish tea planters lived in Ceylon long before.. we stayed in one of the loveliest garden suites which was so spacious including all the necessary amenities. The management tried their best to keep the original structure to maintain its original colonial vibe. We ate our fill whilst dining in the patio area, enjoying the warmth of the heaters nearby. The dinner was scrumptious, super meals by the wonderful chef!! After dinner, I went to bed which was cushy and comfy with a hot water bottle tucked under the blanket. Following day , we did an informative tea factory tour with a tea tasting experience at the Dunkeld Tea Factory before setting off for Colombo. The staff at Tientsin Bungalow was outstanding and their service is commendable. Special thanks should go to Nilantha , Janidu and Tahanie. You guys took a good care of us !! Thank you..with heaps of love.
K‍a‍t‍i‍e‍-‍L‍o‍u‍i‍s‍e‍A
April 15, 2025
We absolutely loved this property and would love to return. We stayed in a garden suite in Castlereigh which was just beautiful, I absolutely loved the private garden. The setting is simply stunning and the food is incredible. We had a wonderful stay. The only thing I would change if possible is the room doesn’t have air conditioning, which being British, we struggled with as the Sri Lankan heat can be quite intense.
G‍i‍l‍b‍o‍7‍7‍7‍7
April 25, 2025
Absolutely amazing! We were a family of four (kids are 7 and 3) and we had an incredible time. We stayed in Tientsin Bungalow. Everything about it was great. The grounds of the Bungalow were absolutely beautiful, the hospitality of the staff was faultless and the food was some of the best I’ve ever eaten. There were so many personal touches I appreciated, for example it was our son’s third birthday while we were there and they made a personalised chocolate cake for him, decorated the table and sung happy birthday. Also every morning at 6am they’d bring a coffee to the room as I would get up to go for a run through the tea trails. There was hardly anyone staying there when we were there so sometimes we had the place to ourselves. Would definitely recommend and would love to be back some day :) The only thing I’d recommend is make sure if you use a private driver they know where your bungalow is . The bungalows are all located a few kilometres apart (which I did not realise) and initially we were taken to the wrong bungalow. This also happened to another guest.

Services & Amenities

Outdoor swimming pool
Hot Spring
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
Free

Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2017
  • Renovated: 2022
  • Number of Rooms: 27
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.

Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy at Ceylon Tea Trails - Relais and Chateaux?

Typically, cancellations of Ceylon Tea Trails - Relais and Chateaux can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Ceylon Tea Trails - Relais and Chateaux?

Prices at Ceylon Tea Trails - Relais and Chateaux vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Ceylon Tea Trails - Relais and Chateaux?

Yes, Ceylon Tea Trails - Relais and Chateaux provides airport shuttle services. Please contact Ceylon Tea Trails - Relais and Chateaux in advance to arrange this service.

What landmarks are close to Ceylon Tea Trails - Relais and Chateaux?

Ceylon Tea Trails - Relais and Chateaux is located in Norwood, close to landmarks such as The Tea Fields- Tea Tour, which is 1.0km from your search (straight-line distance).

Does Ceylon Tea Trails - Relais and Chateaux have a pool?

Yes, Ceylon Tea Trails - Relais and Chateaux has a swimming pool for guests to enjoy.

Does Ceylon Tea Trails - Relais and Chateaux provide breakfast?

Yes, guests staying at Ceylon Tea Trails - Relais and Chateaux can enjoy breakfast during their stay. Breakfast option(s): Western, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.

What time are check-in & check-out at Ceylon Tea Trails - Relais and Chateaux?

Ceylon Tea Trails - Relais and Chateaux check-in begins at 14:00. Check-out time is 11:00.

Are pets allowed at Ceylon Tea Trails - Relais and Chateaux?

No, pets are not permitted at Ceylon Tea Trails - Relais and Chateaux.

About This Property

Nearest Train StationHatton Railway Station
Distance to Train Station12.07KM
Average Price FromAUD2429
Hotel Star Rating5