Gala Oaxaca

I was there for a week. I really liked the the hotel was extremely close to the Palacio Municipal, the Qisco, the historical street and the Mercados. The mattresses are extremely hard. The pillows were very thin. We were only given one. We asked for a second one and it took 3 days to get them. The water pressure is extremely low and the shower handles weren’t working properly. The hot water one was extremely hot and unable to control as well as the cold one. After the first day the shower water did not turn off. For this reason I asked for a different room. The room we were given was larger but the shower was smaller and the toilet seat was way too close to the wall. We could not seat comfortably. The sheets were not changed daily. We were asked to use the towels at least twice. I was very concerned that the front door to the hotel would be locked with a chain at night. I believe it is a fire hazard. I cannot say what time at night it was locked due to us leaving early in the morning every day and we returned at night. We had to call the hotel phone number in order to have the attendant open the door. It would take some time because he was asleep. For the above reason I will not stay there again and will not recommend it.

No restaurant in the property. But great location. Attention! No A/C and yes, beds feels like rockes.

Everything was great! I will definitely recommend it and will stay here again!

Property location desirable. Standard room small.property very clean.shower had hot water. No toilet issues. Staff very friendly. 24 hour attendant. Pleasant environment felt safe and secure.

very close to zocalo, everything close by, love staying here

The hotel is in a good location but the condition is terrible, the cold water in the bath is not working, the lock inside in the door is down, as well the toilet paper dispenser..

Very clean. Staff were friendly. Location is great beside the square, and close to all city sites. Outside suits are better for airflow cause no a/c

I love the was so close to the zocalo, dinning areas and museums. Excellent location. It is simple bedding and tight rooms, but it was just for sleeping, so it was perfect. very clean and the cleaning lady was so helpful and nice. Also the reception, except from one man who received us the day we arrived. he was not very helpful and did not want to take the pay in cash for our reservation, because we book it in line. no customers empathy or help. Otherwise everything was great and we love it.