Trademark Collection by Wyndham Hotels in Oberhausen

They claim to have air conditioning. Upon arrival, they were told, ”It doesn't work, turn it off and open a window in the room.” The room was over 26 degrees Celsius, making it unbearable to sleep. The staff refuses to offer any assistance or arrange anything else, even though the hotel advertises air conditioning. The fact that children run through the hallway so fast that the doors vibrate doesn't help matters. They bang on the doors loudly and then run away. When we confront them, we're met with a rude response.