Guest User
February 27, 2023
I was unable to book because on the phone when booking, in recommending that I receive a comfortable room, they replied that if I had special needs I could choose another hotel. I had made the request introducing myself as a colleague because I also have a hotel. Obviously I have never responded to a customer, even if demanding, if you don't like it go to another hotel. If anything I say that I will do everything possible to make their stay pleasant. Oh well, let's choose another structure! I wanted to write the review because I work hard to be kind to customers and then I meet such unpleasant colleagues!! if it was an initiative of an employee it is right for him to know that if his employer works his job is guaranteed!
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