Kuretake Inn Okayama

I'd not only old is very dirty also, the walls are very dirty and yellow they need to be repainted and the carpet is awful you don't even want to use the slipper as they plastic made. The bed cover are awful too the bathroom door is full of dirt around the lock. We try to contact them several times by mail or message by Trip to receive our luggage by ta-q-bin and change and for a non smokers room but they've never reply. I took a scale from reception and I have to clean it before use it as has got a spider underneath and after all the dirt we have to clean when we went for the breakfast they made us to wear plastic gloves obligatory for serving our food, is a complete nonsense that the dirtiest hotel I've been and they've made me wear gloves!!! Really ??? They have free beer and drinks I think trying to compensate so bad service and installations. The receptionist very impolite and the woman at the buffet treating us very unrespectfully. Is the first time I've been in a place like this in Japan. It was a disgusting experience and if all the hotels that we are booking with trip are going to be like this one we are not going to use Trip anymore.

Great hotel with a good location! enjoyef my stay, went there solo!

The hotel needs to completely gut the carpets entirely in the hotel. The entire plaace smells very strange and I believe its because of the very old carpets. Although very convenient ij terms of location and the staff is very nice as well, I would stay here again because of the smell in the hotel. Hopefully they renovate soon, may be then I can think of staying here again.