Castello Dal Pozzo

Very frustrating experience with the a. 3 nights stay at Castello dal Pozzo Very frustrating experience with Smartbox. I bought a gift on Decembre for a 3 days stay in Italy at Cadstello dal Pozzo for 400 chf, just to learn that the hotel refuses the Smartbox offer just after having contacted the hotel many times to agree on possible dates. A real disappointment especially that I bought the Smartbox specifically for this hotel.

great stay, love the castle, stayed in the authentic part and great experience. room was good and comfy and clean and everything you expect from staying in a castle full of history. was like sleeping in a musem which was cool. great local wine from the venue too and loved the views

The property is AMAZING...it is a castle nestled on beautiful grounds with paths/trees, etc. They have a pool and three restaurants. However, the rooms were a bit tired and needed some remodeling. With some improvements, the place can be a nice location near Lake Maggiore to visit!

Beautiful English style stately home. Tastefully renovated. Super friendly and helpful staff. We were in the ‚castle‘, a truly unique experience

Very nice place, a little hard to find from the beginning, quiet and very nice staff. The classification of the rooms is a little strange, historical rooms being the cheapest ones. Fantastic dinners at Le Fief, the in-house restaurant.

The hotel is exquisitely furnished with marble, Venetian chandeliers, tapestries and fine fabrics. The staff at the restaurant were extremely friendly and knowledgeable about the food and wine with historical significance. About 30 minutes from MXP in a quaint small town. Certainly beats the standard stay in a generic airport hotel and well worth the extra time to drive even if only for one night.

My wife and I discovered this wonderful place after traveling everywhere in Europe for the last 40 years. As a travel writer I have confidently shared our discovery of this wonderful place with many friends and readers. From the moment you arrive you receive a warm greeted by the most professional and caring staff. Everyone is attentive and truly want to make your stay a good one. When we arrived mid day we went to the pool for a wonderful lunch. Near us was a table with an attractive family, of 3 generations and their family dog, They were the family who owns and manages the property , "eating their own cooking" as we say, and enjoying the quiet loveliness of their own property. There are 3 choices of accommodations here, each wonderful and meeting special preferences. We stayed in the Palazzo and loved it, but the Castello/Castle and its garden and views are outstanding. The rooms in the beautifully renovated stables with large grass common area are very accommodating, especially for families with children. The whole property is a destination in itself with so many things to see. We had breakfast, lunch, dinner and drinks, all in totally different environments, and it all was superb. In closing, we all know that the staff makes all the difference wherever we stay. Again, the staff, and owners, could not be more welcoming, joyful and professional. A warm thank you to Guendalina, Andrea, Patricia, Julio, Gianluca, Lucia and Martina! H. Browne, Palm Beach Florida

When you book avoid the supposedly new rooms in the stable! As the only real fact is that you will sleep in the stables!!! On the restaurant side, food and wines were above expectations, unfortunately the service was so bad, that it is clear I will never come back. It is a pity to see such a nice venue so poorly managed!!!