Guest User
June 1, 2025
Booked this holiday at the last minute. The reviews for the hotel were great, so we went for it . On arrival, we were met by 2 friendly members of staff who were very welcoming and helpful. We were taken to our room but unfortunately the room was very disappointing. Not cleaned, mould in the bathroom with a strong smell of damp. However, this was immediately rectified with no issues. The room we swapped with was more than acceptable. Maids cleaned daily, fresh towels, bedding, and toilet roll. The hotel is situated in an ideal spot central to all bars, restaurants, and shopping and a 5 minute walk to the beach Most of the staff were friendly and liked to chat. Omar, the photographer, is great. Friendly, comical, and never fails to take your photo even when you've tried to hide. Lol. Photos are reasonably priced with lots of options. The only reason we've not given a 5 star is due to the food. We all have our own tastes and opinions, but for us, it was poor, all meats in sauces, food not labelled, and if you have an allergy or intolerance, you will not be able to eat. We ate out morning and evening and found lots of options for intolerances, and prices were reasonable. Cocktails and fresh juices were not included in AI. Coffees or alternative juice could be had from a machine. Water dispenses were also available. There were no issues with sunbeds, but in peak season, this may change. Pool is a lovely depth, with steps to enter, and the area is spotlessly clean. Sugar Beach is a must a beautiful area in a very calm and relaxed atmosphere. Rent a cabana . (We paid £20 / 1000 TL for the day ) 11am until 5 pm and went twice. Bus from outside the hotel. Overall, we had a wonderful holiday and would recommend this hotel if you are OK with the all-inclusive food options. Our day of leaving the maids dressed our bed with fresh red roses. This was beautiful. Thank you