Name: Omni la Mansion del Rio
Address: San Antonio, United States
Rating: 9.1

United States

Boston

Bretton Woods

San Antonio

Dallas

Los Angeles

Four Corners

I enjoyed staying here! It was so nice and the service was great, food and drinks were great too. Definitely get your moneys worth!

The location is good. The staff is very friendly. The room is a bit small. The wall is thin, and you can vaguely hear people talking in the next room.

The environment is really good. The mountains and plains are covered with red, yellow and green colors. This is it. The golf course looks like an oil painting when photographed.
However, such an expensive hotel does not include breakfast. There is only a buffet breakfast for 28 and there is not much to eat. I mainly eat fruits. The dinner at 1902 restaurant tastes good but is very expensive. They don’t even provide bread before the meal. They still have to buy it for 6 US dollars.
I stayed in so many hotels this time, and this is the only one that has a bellman to help deliver luggage to the room because the elevator is too small.
The tour that introduced the hotel was really good. The tour was supposed to be one hour, but the tour lasted an hour and a half.
The service at the front desk was very poor. When I checked in, I was asked to swipe my credit card for a pre-authorization deposit. After eating two meals, I thought it was deducted from the deposit. I called the bank and said it was two pre-authorizations and one was credited to US$253 (meal fee). It’s a few dollars more than the deposit) It’s another pre-authorization for POS machine consumption that hasn’t been released yet. I don’t know what kind of trick this is. I only stayed for one night and two pre-authorizations were deducted from me. How did I use POS for the second deposit? The card machine didn't ask me for my credit card when I checked out.

The location is excellent, the complex is very distinctive, and the scenery around the hotel is spectacular.
The service is also quite thoughtful. But it's a bit messy, there are always large meetings held at this hotel.

It is a hotel that I would definitely like to stay next time. Good breakfast. The service of the hotel staff was attentive and the hotel felt comfortable. There is a shop near the hotel, which is very helpful.

Very distinctive hotel! However, the room was wrong. We set a premium river view bed room with a balcony, but found that the room type given was an ordinary superior bed room with different costs. I didn't bother to change it and didn't find the front desk. The room is small but the hotel environment is very good. It is found that the rooms set by Trip.com are generally not as good as those set by the hotel or other platforms.

Omni

Columbus

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