traveltravel88
July 14, 2024
Hotel is well situated. If offers secured indoor parking. We had a spacious family room with a huge balcony overlooking the bay. There's also an in-room safe in one of the bedrooms. Upon entering our room, we found a bottle of sparkling wine and a bottle of water with a handwritten note welcoming us. It was a nice, pleasant surprise. Hotel staff was warm, polite and helpful. The morning breakfast was very good with plenty to choose from. The coffee machine kept displaying errors, but we soon learned that we could just ignore them and continue to get our latte. Also the bread toaster wasn't working. We were told we could park anywhere in the parking garage. But If you park at the -2 level, you can go directly to the hotel by going up one level (using the parking elevator) and go across the wellness area and use the hotel's elevator. This was especially helpful transporting our luggage to/from our room. Parking and navigating in/out of the garage can be somewhat challenging with a large vehicle. The drive way is very narrow. Note also that the exit is 2 levels above the entrance, which was confusing the first time we tried to get out. We had a few thunderstorms overnight on our first night, and our balcony was flooded with some dirt and debris. House keeping didn't clean it the next day. We didn't bother to get them clean it by the time we found out when we got back at night. But we were somewhat disappointed with that. All things considered, we enjoyed our stay here.