Astoria Hotel Opatija

everything waswas ok

We stayed here for two nights as part of a tour, as others have identified is popuoar with your groups because of its value for money, breakfast at 8am is certainly a challenge. We were on floor 2 which didn't have a great view, and the air conditioning want functioning (and it was low 20s C so shouldn't have been a challenge). Other guests reported similar, c and we had to resort to opening doors/windows which brought a lot of noise into the rooms overnight. More worrying the fire plan on the back of the door in the room was of an entirely different hotel (the posher one across the road)

It’s a mass tourist hotel catering to large tour groups. Not sure why every tour group wants to depart at 8 am but this creates chaos at breakfast. Coffee is poor quality and breakfast is below par. Bumbling staff are friendly and helpful but not really efficient. The original room we were given was dreadful, we asked for a replacement only to be told they were full. Strange that rooms showed available on ***********! When we mentioned this we were given the opportunity to upgrade to a suite for an extra fee that we gladly paid. What a difference! space, superb view, long terrace balcony, coffee machine etc.well worth it. This completely altered our experience but unfortunately it is still a mass tourist hotel with poor breakfast.

A very friendly establishment, close to the beaches. An extraordinary view if you take the rooms on the 6th floor. Very disappointed by the restaurant server (a non-professional person who does not deserve his place in an establishment of this standing).

Excellent breakfast from the terrace. Just sit and sip your coffee. I think this hotel has the best view on the sea. The jovial bartender discovered for us great gin (Carbon Gin - local treasure :-) . Rooms are modern and clean. Great place to stay for a few days.

If Tripadvisor had a "Good" rating between Average and Very Good, I would pick it for this hotel. The location is good, near lots of shopping, restaurants, and an easy walk along the shore to most of the nice places in Opatija. The staff were very friendly and helpful. The room and its facilities, however, were a bit on the worn-out side. The Air Conditioning control in our room (301) was a complex mess. Not only did it have numerous sliders, switches, and dials, but the markings were largely worn off the plastic, so it was a guessing game to figure out what they were for. After struggling with it for a while, I called the desk and someone came to help me get it working. They set the switches and sliders and dials so that it should have come on, but it didn't. After working on it for a while, we discovered that rattling the door out to the balcony would make it work. Like many of these systems, it would shout off if the door was open. However, the old door didn't fit all that well in the old frame, so the switch was inconsistent. Second problem: The in-room safe had no instructions. It just had a number pad that looked like a telephone pad. No "lock" or "reset" buttons. I tried putting in a code then hitting "#" or "*", but the display just said "ERROR". I tried a lot of different things, but nothing worked. I called the desk, and someone came up to help. Turned out that they didn't know how the safe worked either. Some hours later, I decided to try a 6-digit code (followed by "#"), and it worked! No points to the hotel on making the safe a useful feature of the room, though. Bottom line: Adequate but dated room, good service, good location.

The twin beds were tiny. The A/C was miserable and may as well not have been there. But the worst was the shower; only a shower wand and no way to control it. I started with it on the fixed rod but it had a mind of its own and it decided to spray the entire contents of the bathroom when I turned it on. When I tried to take control I found that the handle was not attached to the wand so it still had the freedom to spray the room until I grabbed the actual spray head. I'm not sure why every hotel has to have a different shower experience, but I glad to be back in my own. If you have the ability to choose a different hotel, I would recommend doing so.