To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(35)
Positive reviews(16)
Reviews with photos/video(3)
Guest User
Standard Room with 2 Single Beds
Stayed in Oct 2023
Business travellers
7 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Very good location, good service, satisfactory breakfast and sleep.
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Lvxingdeyiyi
Standard Double Room
Stayed in Oct 2023
Business travellers
31 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Don't trust the navigation, it's just opposite the train station.
The room is spacious and the front desk service is very good.
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Guest User
Standard Room with 2 Single Beds
Stayed in Jul 2022
Business travellers
49 review
4.0/5
Very Good
Posted on Aug 24, 2022
Don't trust the navigation and go around in a circle. Turn left when you exit the train station and you will see this sculpture, which is the Mercure Hotel!
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Anonymous User
Standard Room with 2 Single Beds
Stayed in Aug 2021
Travel with friends
25 review
3.7/5
Posted on Feb 11, 2022
The room is small. It is close to Opole Railway Station. The front desk service is very friendly.
Very quick trip to Poland, I arrived rather late as just before 3am and I called the hotel to advise I will be checking in late due to my late flight. The receptionist was fantastic, ensuring me my room will be ready, so I had nothing to worry about. When I arrived, the rooms was ready, despite being 3am, receptionist was very welcoming, ensuring and super helpful! She made this check in so easy and hassle free! Despite having a room with window facing main street, there was zero noise coming from the outside, which was very comfortable and allowed me to sleep longer! So that was a great plus! My booking was a room only, but I asked for breakfast and there was no problem, they just added me to the list. Check out was just as painless and easy. Good to mention, they do have a car park at the back of the hotel which is only 40zl for 24h, so it makes is super easy and stress free, because there was very spacious. Great stay, and I will def stay again!
Response from Property: Hello, Thank you very much for your fantastic review! We are delighted that you have enjoyed your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Hotel Mercure Opole
Guest User
Stayed in Dec 2022
Other
4.0/5
Very Good
Posted on Jan 31, 2023
We stayed in the Mercure right in the old town centre of Opole. It was a nice and quiet hotel. The bathroom was a bit outdated but still functioning perfect. The staff was friendly and you can park your car in front of the hotel. Don't forget to pay though..
Guest User
Stayed in Dec 2023
Business travellers
3.0/5
Posted on Jan 26, 2024
I stayed one night because the next day I had an appointment with a client in the area, nice but old hotel. The rooms are not very well kept and the bed was quite soft. I prefer harder beds. Very nice and plentiful breakfast, very kind and helpful staff. Cost of a single room with two beds €68.33
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Guest User
Stayed in Nov 2023
Solo travellers
5.0/5
Outstanding
Posted on Dec 17, 2023
Excellent stay. Beautifully renovated Deluxe rooms, large and very comfortable. There is also a Nespresso coffee machine in the room. The restaurant offers very good beef broth and duck leg. Very good drinks including long island and mojito. Very nice service. There are two mineral waters and a bottle of beer in the room.
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Guest User
Stayed in Dec 2022
Business travellers
4.0/5
Very Good
Posted on Jan 31, 2023
Good stay in this hotel. Pleasant welcome. The hotel is divided into 2 parts. One older and one more recent. The rooms of the recent one are very well appointed. Found a place to park it right in front of the hotel but paying. Access to the city center on foot. Decent breakfast
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Guest User
Stayed in Dec 2022
Business travellers
5.0/5
Outstanding
Posted on Jan 31, 2023
Good as always, despite Covid, good service, friendly staff, very attentive housekeeping and clean rooms. Unusual for ACCOR hotels in Poland also with German TV channels. Central location (train station 3 min, center 5 min)
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Guest User
Stayed in Jul 2022
Couples
5.0/5
Outstanding
Posted on Aug 15, 2022
Super pleasant stay. We stayed three nights. Superior room, clean, comfortable and very spacious. The hotel is very cozy, with pleasant and spacious rooms. Exhibition of very interesting paintings. It is located in the city center, in front of the train station. Paid indoor and outdoor parking. You can explore the city on foot. Very close to the highway. Friendly, respectful and decisive staff. Full breakfast. Category restaurant. We totally recommend staying at this hotel. We will come back
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Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 4, 2024
Vielen Vielen Dank für die sehr nette Aufnahme in Ihrem Hotel. Ein wirklich elegantes und sauberes Hotel, was für mich mehr als 3* Wert ist! Total Modern gestaltet Zimmer sehr gemütlich mit vielen kleinen Mitgibsel was nicht selbstverständlich ist! Es war ein sehr angenehmer Aufenthalt, das Frühstück war den Preis echt wert. Service super zuvorkommend und freundlich. Ich werde defintiv dieses Hotel nochmals besuchen. Wir hatten das Deluxe Zimmer, für die Fragenden.