The Elite - Oradea's Legendary Hotel

I really don’t know how is possible for this hotel to have 4 stars. After looking at the room pictures on website, me and my husband booked a 3 star room in this 4 star hotel. The disappointment was big to see that the room had nothing in common with what we saw in the pictures. The room had an old carpet, the doors old and with splits, the smell was awful. Inside the room we only had the bed, one closet and one mini fridge. Nothing else. No table and no chairs or any other furniture. Even a 1 star room has a table and chairs. We had to keep our things on the floor. They say that the rooms are soundproof. Oh my God. Really? Because we were able to hear everything from our neighbors. We couldn’t keep the windows open because there were not insects nets. In the room we found only one bathrobe not two. The receptionist explained us that only the 4 star rooms have bathrobes, the 3 star rooms don’t have bathrobes at all and this is one of the differences between the 3 and 4 star rooms. I consider this disrespectful as one of us had the bathrobe and the other used only one towel. Even if we had the breakfast included, we didn’t want to eat there. After the big disappointment with the room we didn’t want more bad experiences. Our experience in this hotel was a bad one. Definitely we will never book a room there. I do not recommend this hotel. Big disappointment

A bid disappointment!!! The hotel advertises "wellness and spa" body and face treatments .Actually it doesn't have any facilities of this kind but they did not chance their advertising on *********** or their own site. Our complain and disappointment about false advertising was answered by propose we should find an other hotel.They did not offer any compensation,even a symbolic one .