Castle Hotel, Autograph Collection by Marriott Reviews

Everyone at the service desk is super nice. The heated pool and hot tub are nice. The balcony is so relaxing.

perfect hotel, I was delighted with everything!!

A great hotel that satisfies both business and vacation. The hotel staff were all friendly. See you next year.

Great hotel. Helpful staff and clean rooms.

The response was quick and the facilities were clean, so I was able to stay without any inconvenience.

The environment is very good, the room is big

Clean and tidy, very cost-effective and in a good location

Very nice place to stay and also is within walking distance of numerous restaurants and things to do

Beautiful hotel, we loved the castle theme ! We were only in Orlando for the night to get my daughter to a test/procedure at the Children’s hospital the next morning so our experience was short . The staff was so welcoming and pleasant . We were accommodated with a late checkout so that my daughter was able to take a nap and shower before the long drive home which really made a difference for us ! The room was clean and comfortable and there was a great view of the Orlando eye from the rooftop terrace ! The hotel is within walking distance of some great restaurants as well as Icon park . Just read the fine print on the room service menu as the 10$ brownie turned into 22$ after charges . We would definitely stay here again !

It was honestly such a nice hotel to stay in. Everyone at the front desk was so nice and the room looks just like the pictures. It was a good walking distance to the the eye so I can’t complain.

Hotel was in a great location and parking was super easy. The only con was that the carpets in the room were a bit damp, but that could be because of the humidity outside. Overall, we loved the hotel and we will stay here again.

When you ask for room service to clean, you will need to ask again and again and again and then you might get it. The housekeepers act like they do not understand English and then start speaking English. Housekeepers need further training on customer service and when you service a room do your job not half- ass.

Loved staying here! It’s such a unique building and it looked so pretty inside with the Christmas Decorations. The room was spacious and comfortable. No complaints whatsoever, would definitely stay again. It was a perfect last-minute stay to celebrate our anniversary!

Excellent overall. I didn’t like they charged me for the parking spot and the room services supervisor tried to open my door so early in the morning as there strategy to kick me out early. Breakfast was delicious for a fear price.