Loews Portofino Bay Hotel at Universal Orlando
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1 room, 2 adults, 0 children
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Loews Portofino Bay Hotel at Universal Orlando

Health Protected
#2 of Premium Hotels in Orange County
5601 Universal Blvd, Orlando, Florida 32819, United States
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Located in Orlando (Florida Center), Universal's Loews Portofino Bay Hotel is within a 15-minute walk of Universal CityWalk and Universal Studios Florida. This 4-star hotel is 2 mi (3.2 km) from Universal’s Islands of Adventure and 2.3 mi (3.7 km) from Mall at Millenia. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle. Enjoy Italian cuisine at Bice Ristorante, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 750 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission (valid theme park admission required; select attractions).Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.4
All 103 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPublic ParkingCar Charging FacilitiesBarRestaurant
All Amenities
Surroundings
Airport: Orlando Herndon Airport
(22.0km)
Airport: Orlando International Airport
(27.8km)
Train: Amtrak Railway Station- Orl
(14.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Despicable Me Kids Suite
7

Despicable Me Kids Suite

2 Single bed and 1 King bed
60m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
Check Availability
King Room with Garden View
6

King Room with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Movie
Room Details
Check Availability
Club Level 2 Queen Beds
5

Club Level 2 Queen Beds

2 Queen bed
45m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
Check Availability
Mobility Accessible Garden View 2 Queen Room, W/Roll-in Shower
4

Mobility Accessible Garden View 2 Queen Room, W/Roll-in Shower

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
Check Availability
Hearing Accessible Garden View 2 Queen Room
4

Hearing Accessible Garden View 2 Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
Check Availability
Deluxe Two Queen Room
6

Deluxe Two Queen Room

2 Queen bed
46m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Movie
Room Details
Check Availability
Two Queen Room with Bay  View
6

Two Queen Room with Bay View

2 Queen bed
42m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Movie
Room Details
Check Availability
Two Queen Room with Garden View
6

Two Queen Room with Garden View

2 Queen bed
42m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Movie
Room Details
Check Availability
King Room with Bay View
8

King Room with Bay View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Movie
Room Details
Check Availability
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Guest Reviews(103)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.3
  • Location4.4
  • Service4.4
Adrian Lammersdorf
May 8, 2022
Food was great, but very little options if you can't do dairy. I wish I was alerted that there was going to be a cheerleading competition at the hotel and the studio because they got very annoying at the pool and at universal. Nobody warned us the park was closing at 6 due to grad bash, and they did nothing for us after purchasing tickets full price for literally 3 hours of enjoyment. The person on phone told me I could check in and get my hotel room as early as I want which ended up being a lie and costing us a lot of time we could have saved. We checked in our bags than got the wrong bags which costed us more time later again and frustration. I think for how much you're paying these should be considered if you're booking a hotel with them, but hopefully they can improve upon it. Otherwise great stay and thank god for the included express pass otherwise we would haven't gotten on many rides in. Staff was very nice and helpful except for some of the baggage people.
imytbb
February 20, 2023
A hotel with an Italian style, very beautiful, but the room facilities are very basic and simple. If it is for unlimited express, it is worth it. If you stay for one night, you can pre check in in the morning and go to play. You can also play until the park closes the next day. There are many restaurants in the hotel are also very convenient.
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Judy zhang
November 28, 2021
Service is so-so
Original TextTranslation provided by Google
Liat
January 22, 2024
Horrible experience. The hotel is rated high but is very simple and very old. The rooms are super simple and we had an “upgraded room”. The room was not ready for 5 people as we reserved, rather for 4 people. We had to ask for the rolling bed and waited for half an hour to receive it. Room service- tried to order on Saturday evening and had to wait 1:45 for the food! We got dirty bath robes. We didn’t have any conditioner and the shampoo is just not a shampoo. It’s fragrant water( Does not lather). The carpet stinks and old.in the morning for breakfast we had to wait an hour! To be seated. The restaurants did not welcome walk ins and they only accept reservations. The Starbucks branch is the WORST I have ever been too as far as service and staff. The only reason to sleep there would be the fast pass you receive. Will try the other two hotels next time. Not coming back, you do not get what you pay for which is $500 per night. .
Verified traveler
January 13, 2024
Staff was nowhere near friendly, dated room, and bathtub did not work properly. No idea how this hotel has these premium rates. Do yourself a favor and stay somewhere that's hundreds less with a park shuttle - you'll be guaranteed to receive better customer service.
Verified traveler
December 14, 2023
Staff was incredible. Perfect location, easy access into parks with early entry. Several dining choices. Beautiful property
Joyce
December 23, 2023
Great location. Easy access to Universal studio. The staff is friendly. Highly recommend!
GAIL
October 19, 2023
Excellent hotel to stay in. From Checkin to checkout, the staff couldn’t do too much for you to have a fantastic stay. If you can, upgrade to Club Level. Saved us loads whilst in the parks. The rooms were a great size. Beds were very comfortable. Unfortunately, we didn’t have time to use the hotel swimming pools or Spa. $29 (this was including tax) per night to park your car overnight. A great way to get the Express Passes for free, rather than paying an arm and a leg for it at the parks. Would we stay here again? Most definitely!
Christinn
October 6, 2023
Hotel was under construction, windows blocked with clear plastic sheet, constructions workers were literally looking into the room and discussing the work outside the window. Amenities are old and for the price it offers no value. Old shower, cheap coffee. All the staff are very friendly and professional! Housekeeping did a great job.

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
US$ 35.00 (approx. AU$ 53.92) per person per night
Adding crib: Free
Children 3 years old and over
US$ 35.00 (approx. AU$ 53.92) per person per night

Breakfast
Breakfast not provided.

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Health Protected

Quite Clean
  • 4.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2013
  • Renovated: 2013
  • Number of Rooms: 732
Located in Orlando (Florida Center), Universal's Loews Portofino Bay Hotel is within a 15-minute walk of Universal CityWalk and Universal Studios Florida. This 4-star hotel is 2 mi (3.2 km) from Universal’s Islands of Adventure and 2.3 mi (3.7 km) from Mall at Millenia. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle. Enjoy Italian cuisine at Bice Ristorante, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has facilities measuring 42000 square feet (3902 square meters), including a conference center. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 750 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission (valid theme park admission required; select attractions).

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Loews Portofino Bay Hotel at Universal Orlando?

Prices at Loews Portofino Bay Hotel at Universal Orlando are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Loews Portofino Bay Hotel at Universal Orlando?

The closest airport is Orlando Herndon Airport. It is 22.0km from the hotel and approximately a 25minutes journey by taxi.

What are the check-in and check-out times at Loews Portofino Bay Hotel at Universal Orlando?

The check-in time is after 16:00 and the check-out time is before 11:00.

Does Loews Portofino Bay Hotel at Universal Orlando provide airport transfer services?

No, the Loews Portofino Bay Hotel at Universal Orlando doesn't provide airport transfer services.

What amenities and services does Loews Portofino Bay Hotel at Universal Orlando have?

Loews Portofino Bay Hotel at Universal Orlando has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Golf Course.

Does Loews Portofino Bay Hotel at Universal Orlando have a swimming pool?

Yes, Loews Portofino Bay Hotel at Universal Orlando has a pool. Pool type: Outdoor Swimming Pool.

Does Loews Portofino Bay Hotel at Universal Orlando have fitness amenities?

Yes, Loews Portofino Bay Hotel at Universal Orlando has fitness amenities.

Does Loews Portofino Bay Hotel at Universal Orlando provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Loews Portofino Bay Hotel at Universal Orlando have non-smoking rooms?

Yes, Loews Portofino Bay Hotel at Universal Orlando has non-smoking rooms. Please view the hotel listing for details.

Does Loews Portofino Bay Hotel at Universal Orlando provide breakfast?

No, Loews Portofino Bay Hotel at Universal Orlando doesn't provide breakfast.

About This Property

Nearest AirportOrlando Herndon Airport
Distance to Airport22.02KM
Nearest Train StationAmtrak Railway Station- Orl
Distance to Train Station14.16KM
Average Price FromAUD1473
Hotel Star Rating5