TownePlace Suites Rochester Mayo Clinic Area

Fabulous hotel & staff ,& great location. Shower could do with a seat & grab bars at shower end & a detachable showerhead, & grab rails at toilet, to make it more suitable for those of us with disabilities. And power assisted/self opening room doors/doors throughout hotel. Shame bar wasn't open. Room bins could have done with emptying more regularly. Rooms would be better with a keurig coffee machine than percolator, plus coffee in rooms wasn't great, glad I brought my own. But other than those few things, a great hotel, staff, breakfast & coffee in breakfast room were fantastic. Staff were all very friendly & very helpful. Certainly better than the last hotel I stayed at in Rochester MN.

Excellent

Location very convenient if you go to Mayo Clinic, Good size of the room, modern style. Basement parking (extra charge) . Bed not comfortable, I thought it’s new hotel but the mattress is not like new, or maybe just new name and remodel but they used the old hotel stuff, i’m not sure. Just little incidents, just get in into the room , and looking at the kitchen, there’s a sign that said, all the dishes inside the dishwasher, clean and ready to use, when i grab the mug, i was shocked that the mug is very dirty like people use it before and never wash, so i brought that mug to the front desk and show them, was nasty. I don’t know how long it’s been there but it made me think that, do they change the bed sheets or not and so many things in my mind made me nervous. So the nice lady front desk, her name Taylor come with me to the room to see if other stuff dirty or not. And it was ! The other stuff she checked was even have mold in it. As a chance brand from Marriot, didn’t expect that to be happening. Well she apologized and ask me to move to the other room. It takes a bit long to change the room, rather give me up grade , they give me down grade. It was very disappointed! I said I paid for that kind of the room but because something happened and now i have to move to smaller room basically down grade. It’s not acceptable, so i have to wait again to look for different room. Should to get relaxed when you arrived at the hotel but it wasn’t.

The room is spacious and very comfortable for 2 people. Kitchenette amenities were great but we did not cook in our room for this trip. The exercise room was clean and well arranged for the space. Several quiet sitting areas inside and out. Staff was very friendly helpful and courteous. Did not have the breakfast but it look extensive

It is the best hotel in Rochester! Easy walking distance to Mayo Clinic and they offer shuttle service everywhere in the area when you register ahead of time.

This is my 3rd trip to Mayo Clinic and this hotel is great. It is only a block and a half from the Gonda and Mayo buildings. They have a nice workout room. Since I usually stay a full week, the full kitchen is definitely helpful. The rooms are nice and clean.

Affordable and the nicest hotel I've ever stayed in!! Friendly staff, clean rooms, and room was amazing!