Hezen Cave Hotel

Luxurious hotel, outstanding staff, great views My first interaction with the Hezen Cave Hotel came after the booking and my messaging with Mehmet the Manager of the hotel he was extremely helpful in answering all my queries, and he helped organise a shuttle car service for when I landed at the Nevsehir airport, to provisionally book a balloon ride for me. The conversations made me feel confident that I had made the right choice in booking the Hezen Cave for my stay, I had decided to spend the 7 days of my entire trip in the region to rest, relax and explore the region of Cappadocia and find out more about Turkish culture on my first trip to Turkey as a solo female traveller. The area of Ortahisa and the Hezen Cave Hotel and its people proved to be an excellent choice for me. I was so impressed with the attention to detail of the hotel, the owners have created such a luxurious space, the interior is beautifully designed and the ambience is one of comfort and ease. The room I stayed in was described as standard, however, there was nothing standard about the room! it was gorgeous, from the hammam-style bathroom, the small private terrace, to the cave interior, I slept so well, and it was lovely to wake up in lovely surroundings. The staff was so hospitable, such a great group of people who were so kind and welcoming, who provided service with a smile, and they were constantly ensuring that all was well with me, I will remember their warmth for a long time – though I am planning a return trip!

The cave hotel experience was just so cool. Hakan and his staff were attentive and very hospitable during our entire stay.

Recommended. Friendly and welcoming. Resturant was very good! Great views and the town is nice and quiet.

We made our reservation very last minute as the hotel we had initially booked did not match the photos that were posted online. On arriving at the hotel, we explained why we made the reservation 30 minutes ago and told the manager that we were aware of how early we were at 9:30 am and checkout starts at 2:00 pm, requesting him if we could just drop off our bags. He kindly told us not to stress and that he would see what he could do, and very graciously told us to enjoy a complimentary breakfast – which was very much needed after 8 hours of travelling. The breakfast was delicious, and the hospitality was impeccable. The manager was also kind enough to upgrade our room to a suite and we were able to check in at 10:00 am. 5 minutes after checking in a female staff member accompanied by a male staff member dropped by to offer us a complimentary bottle of wine to de-stress. I liked that the hotel had put thought into sending a female staff member as we were 2 girls travelling together. It was much appreciated! Overall the stay and hospitality were so fantastic and welcome after our difficult time in Istanbul that my friend and I debated extending the trip to relax further, which we were unable to due to the nature of our further bookings. Highly recommend Hezen Cave and I will be suggesting the property to all my friends and colleagues that will be going to Cappadocia!