Caption by Hyatt Namba Osaka Reviews

True statement: I booked the hotel 35 days in advance and gave a credit card guarantee. When it was 30 days in advance, the hotel started to do magic, swiping the pre-authorization 3 times and spending 1 time in 2 days. However, this is an order to pay at the store, but the credit card was swiped many times 30 days in advance, which makes the credit card very unsafe. After that, the negotiation through Ctrip failed. The hotel thought it was no problem and refused to refund the payment. China Merchants Bank asked me whether I needed to recover the fees through JCB for overseas cardless consumption. Considering that Ctrip's handling attitude was good, recovering it would affect the cooperation between Ctrip and the hotel. And I really went to stay there. So I didn't chase it. As a result, the room given to the hotel was 514, the last room, and the so-called city view. It was the back stairs of another building. Check-in was 17:40 that day. It's not too late. Request to change the room. The hotel said there were no rooms, and there was no apology. Breakfast only had Western and Udon noodles, and parent-child rice, one for each person. Chinese stomach is not used to it. I will not stay there again in the future. Also because of this hotel. I don't want to go to Osaka again.