1 Chome-2-1 Benten, Minato Ward, Osaka City, Osaka Prefecture, 552-0007, JapanView Hotel Details
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Art Hotel Osaka Bay Tower Guest Reviews
4.6/5
Great
895 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(895)
Positive reviews(862)
Reviews with photos/video(376)
Easy to get around(175)
Convenient for shopping(84)
Large rooms(71)
Loved the night views(62)
Delicious breakfast(61)
Close to metro(57)
Relaxing hot springs(34)
Delicious buffet(15)
Negative reviews(33)
Yan Yan
Deluxe Force Room
Stayed in Jan 2025
Family
1 review
3.7/5
Posted on Feb 24, 2025
Basically, the beds and table were clean, but found part of the carpet and the ceiling fan in the bathroom was very dusty.
Glad to see the hotel provided different chargers for our mobiles.
I hope the hotel can provide some distilled water in bottles for the guests. I have to use the tap water to boil and drink, I don't feel clean. Otherwise I need to go to the nearby convenience store to buy water every day, it's a bit inconvenient.
Sometimes at night can hear the noise from the other rooms, but overall, I enjoy my stay here.
Response from Property: Dear Sir/Madam,Thank you for staying with us and for this wonderful review. We sincerely appreciate your valuable feedback, as it helps us improve our services and facilities. We regret any inconvenience you experienced and will take your comments into consideration to enhance our guests’ comfort.For your reference, our tap water is treated and safe for drinking. We apologize if this information was not clearly communicated during your stay.We are delighted to hear that you enjoyed your overall stay and found our amenities useful. It would be our pleasure to welcome you again in the future and provide you with an even more pleasant experience.Kindest Regards,Reception, Art Hotel Osaka Bay Tower
Mani Pariasamy
Sky Floor Queen Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Clean and new hotel. Able to survive an earthquake!!! Room was very spacious and toilet was comfortable as had a separate area for shower, sink and wc. Nice view as we were on the 50th floor. Could see all the way to Osaka Aquarium. Staff were friendly. Hotel is well connected (sheltered) to JR and Chou lines which are linked well to all parts of the city. Many convenience stores and bakeries nearby.
Response from Property: Thank you for choosing to stay with us and for your kind feedback! We are delighted to hear that you enjoyed a comfortable stay and found our location and facilities convenient for your needs. It is always our pleasure to provide a welcoming experience for our guests. We look forward to having the opportunity to welcome you back in the future. Wishing you safe and pleasant travels ahead!Kindest Regards,ReceptionArt Hotel Osaka Bay Tower
Mouse Fang
Sky Floor Triple Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Had wonderful 4 nights stay in Art Hotel Osaka Bay Tower. Rooms are clean and spacious. Very nice view from our room on high floor. The convenient store is just opposite the hotel. Easy to find a cafe for breakfast nearby. access to JR station. Hot spring is one of the activities you shouldn't miss.
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay.
We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services.
We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower
DRYOLO
Sky Floor Queen Room
Stayed in Oct 2024
Couples
13 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Great view and delicious breakfast
Spacious room space and modern bedroom
Response from Property: Thank you very much for your highly positive review of Art Hotel Osaka Bay Tower. We are truly delighted to hear that we could provide you with a comfortable stay.
Your satisfaction with the beautiful views from your room, cleanliness, and breakfast brings us immense joy. We prioritize delivering exceptional experiences to our guests, and we are pleased to see that your feedback reflects the fruits of our efforts.
We will continue to strive for service excellence to meet and exceed your expectations. We look forward to the opportunity to welcome you back to Art Hotel Osaka Bay Tower. Please do not hesitate to stay with us again.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower
Citrix
Superior Twin Room - Non-Smoking
Stayed in Sep 2024
Travel with friends
10 review
4.0/5
Very Good
Posted on Oct 10, 2024
The room is clean and there is a family mart nearby for late night snack shopping. However, the hotel doesn’t provide complimentary mineral water. Parking is also charged and the front desk doesn’t help to settle the payment and expect guest to settle the parking bill with cash at the machine upon exit.
Response from Property: Dear Guest,Thank you for choosing to stay at our hotel and for taking the time to provide valuable feedback. We are pleased to hear that you found the room clean and appreciated the convenience of the nearby convenience store. Regarding the complimentary water and parking arrangements, we will carefully review and consider improvements to enhance the overall guest experience.Thank you once again for your review and for choosing to stay with us.We appreciate your valuable feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you would like us to address or if you have any further suggestions, please feel free to let us know.Kindest Regards,Reception, Art Hotel Osaka Bay Tower
nco
Superior Twin Room - Non-Smoking
Stayed in Jul 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Nice city view. The room is tidy and clean. Compare to other hotels in Osaka, this hotel is really good value for the money
Response from Property: Dear Sir/ Madam,Thank you for staying with us and for this wonderful review. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Thank you once again for your review and for choosing to stay with us.We appreciate your valuable feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you would like us to address or if you have any further suggestions, please feel free to let us know.Kindest Regards,Reception, Art Hotel Osaka Bay Tower
Dsmpmata
Superior Twin Room - Non-Smoking
Stayed in Jan 2025
Family
36 review
4.0/5
Very Good
Posted on Feb 14, 2025
the service is very good from.the personnel fron the hotel, very educated if you will use it just to sleep its ok, theres no instant coffee on the hotel no water bottles,.I dont know if this,the way in Japan but it is not in the rest of the world
Response from Property: Dear Sir/Madam,Thank you for staying with us and for this wonderful review. We truly appreciate your kind words regarding our staff’s service and hospitality. Providing a comfortable stay for our guests is always our priority.Regarding the amenities, we sincerely appreciate your feedback. We understand that certain conveniences may vary from country to country, and we will take your comments into consideration as we strive to enhance our services. Please note that coffee makers are available in rooms located on the 46th floor and above.We hope to welcome you again in the future for an even better stay.Kindest Regards,Reception, Art Hotel Osaka Bay Tower
An
Superior Twin Room - Non-Smoking
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 25, 2024
good condition
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay.
We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services.
We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower
Ken Adam 7
Sky Floor Twin Room
Stayed in Dec 2024
Family
16 review
4.3/5
Very Good
Posted on Jan 31, 2025
Excellent location with easy access to JR and Metro. The high-floor room offers stunning views of the bay area. While the room is small, it is very functional, featuring a good shower and a convenient E-toilet. It was also quite warm. I will definitely return!
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay.
We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services.
We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower
george benigno
Superior Queen Room - Non-Smoking
Stayed in Jul 2024
Family
3 review
4.5/5
Great
Posted on Aug 17, 2024
Nice interior. Clean. Fast checkout. It’s near everything you need.
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay.
We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services.
We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower
Anonymous User
Superior Queen Room - Non-Smoking
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 12, 2024
It was an amazing stay in the Hotel with an Onsen place right in the same complex. Super convenient as it’s just opposite to a JR station, but do look for the right exit which connect to the hotel with a easy accessible walk over a footbridge - going the bumpy and chaotic way along the street with all our luggages weren’t fun. It’s chic & chill, and with an amazing view! The sunset was nice - I was up before 4:30am to catch it.
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay.
We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services.
We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower
Vera
Superior Twin Room - Non-Smoking
Stayed in Apr 2024
Couples
2 review
4.0/5
Very Good
Posted on May 29, 2024
We had a wonderful stay at this hotel, which offers spacious rooms and a convenient location. There are supermarkets and restaurants in the area, making it very convenient for us.
One of the highlights was enjoying the hot spa which’s nearby hotel. As hotel guests, we received a discount of about one thousand Yen for the entry.
The breakfast experience at the sky restaurant on the 51st floor was delightful, with a beautiful view and delicious food.
What made the whole experience even better was the great deal we got from Trip for this hotel.
Response from Property: Thank you very much for your highly positive review of Art Hotel Osaka Bay Tower. We are truly delighted to hear that we could provide you with a comfortable stay.
Your satisfaction with the beautiful views from your room, cleanliness, and breakfast brings us immense joy. We prioritize delivering exceptional experiences to our guests, and we are pleased to see that your feedback reflects the fruits of our efforts.
We will continue to strive for service excellence to meet and exceed your expectations. We look forward to the opportunity to welcome you back to Art Hotel Osaka Bay Tower. Please do not hesitate to stay with us again.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower
Sze Wan
Deluxe Triple Room
Stayed in Apr 2024
Family
4 review
4.0/5
Very Good
Posted on May 30, 2024
Good service but think the opening hour of hot spring is better to be longer to midnight
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay.
We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services.
We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower
JASLIN FONG
Superior Queen Room - Non-Smoking
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Good location . Easy to connect to JR lines and metro lines.. worth staying with good amenities around this area..
Response from Property: Thank you for sharing your feedback. Our hotel is conveniently located with easy access to JR lines and metro lines, making it a great choice for travelers looking to explore the city efficiently. We're delighted to hear that you found the amenities around the area to be satisfactory and that you feel staying with us was worthwhile. We continuously strive to provide a comfortable and convenient experience for our guests, ensuring that both the location and services meet their needs. We look forward to welcoming you again in the future and hope to continue exceeding your expectations.Kindest Regards,Reception, Art Hotel Osaka Bay Tower
Guest User
Superior Twin Room - Non-Smoking
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Dec 28, 2024
This hotel had such amazing views coupled with good service.
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay.
We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services.
We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit.
Sincerely,
Front Desk
Art Hotel Osaka Bay Tower