Hakuba Alps Hotel

We really enjoyed our stay at this hotel. The room was quite spacious and clean. Every day cleaning, replacement of towels and bathrobes, frequent change of bed linen. Razors, toothbrushes, shampoos, soap, shower caps, clean bathrobes are always freely available near the reception. The view from our window was of the mountains. The hotel has a spacious, comfortable ski room. Each room has a locker for storing ski equipment. Ventilation is good. There is no drying. Our stay included breakfast and dinner, which we really enjoyed. Buffet. The choice of dishes is large, especially for dinner. For breakfast you can choose two types of omelet, sausages, sausage, fish, various vegetables, fruits, juice, milk, cereal, salads, soups, croissants, etc. For dinner, there is generally a great selection of dishes: raw fish, fried fish, stewed fish, squid, shrimp, scallop, pork with vegetables, beef stew, chicken, soups, salads (huge selection), vegetables (huge selection), national dumplings, and of course rice and spaghetti, fruit, ice cream, cakes and I don’t remember what else)). The hotel spa has two onsens: the first is indoors, the second is indoors with an open window (there is access to fresh air, which is very nice) and a view of the mountain. There is also a sauna. There are separate zones for men and women. Entrance to the pool is extra (600 yen per adult), but it seems the pool was not open. There are massage chairs in the spa area, only 100 yen for a 10-minute session. Shampoos, hair conditioners, shower gels and body lotions are provided at the onsen. The hotel has a store where you can buy souvenirs, sweets, alcohol, as well as accessories such as glasses, masks, gloves and other things. On the ground floor there is ski equipment rental. The staff is very polite and helpful. The hotel is located right next to the ski slopes and lifts of the Norikura resort. There were few people on the Norikura slopes, so the slopes were in excellent condition until the evening. Several ski lifts depart directly from the hotel, from which you can go down a couple of red slopes and three green ones. Comfortable for beginners: wide, gentle, uncrowded slopes. Norikura connects to the Cortina area, which is also fun to ride. The total length of the trails is about 20 km. There is a shuttle stop next to the hotel, which takes you to any resort in Hakuba. There are no shops nearby. The hotel is not new, the furniture is somewhat tired, but this did not worsen our stay at all; the advantages of the hotel outweigh this 100 percent. I highly recommend this hotel.

It was my first time to go there. The hotel had a Chinese translator and the connection was smooth. The check-in experience was okay. Will go there next time. It's so convenient to have a ski resort right at the door. It’s such a surprise to have fireworks on New Year’s Day

A very old hotel with average food and acceptable service. It has direct access to the ski slopes.

It's right next to the snow slope. It's very convenient if you have a car.

The surrounding environment is relatively quiet, and it is also some distance away from the village. It is a bit inconvenient to go out and shop. The buffet is delicious. It was very experienced on the first day, but after staying for 4 days, I got a little tired after that, and the taste is almost the same.

I chose this hotel because it was close to the ski slopes, but the employees were not very responsive and I wondered if they were all part-time workers. Although there is a shortage of human resources after the coronavirus, is there a slight lack of education? I was a little disappointed as the menu was almost the same as the dinner menu. It may have been a part-time shift with a Sunday overnight stay. Also, when I called about the lift, I was directed to this hotel and the response seemed to be troublesome and was a no-brainer. In Hakuba, are there hotels on the slopes here or Cortina? It's convenient because it's near the ski slopes, but it's a waste.