3 Chome-9-1 Inaho, Otaru City, Hokkaido, 047-0032, JapanView Hotel Details
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Hotel Dormy Inn Premium Otaru Guest Reviews
4.5/5
Great
433 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(433)
Positive reviews(424)
Reviews with photos/video(160)
Delicious breakfast(92)
Relaxing hot springs(76)
Easy to get around(33)
Convenient for shopping(20)
Delicious seafood(18)
Loved the view(13)
Close to train station(11)
Stayed multiple times(8)
Negative reviews(9)
Anonymous User
Twin Room Non smoking
Stayed in nov 2024
Family
27 review
5.0/5
Outstanding
Posted on 9 nov 2024
The room is spacious. The breakfast here is superb. I used to stay here last year and very impressed. Will definitely stay here again if visit Otaru.
Daryldyh
Twin Room Non smoking
Stayed in oct 2024
Family
2 review
4.7/5
Amazing
Posted on 31 oct 2024
I walked into the hotel disappointed as the parking B1 floor was dimly lit, not very welcoming. The lobby is fine, and the room is also fine. What really surprised me was how homey this hotel feels. They give out freshly cooked ramen and ice cream every night next to the onsen, in addition to Yakult-like probiotic drink every morning.
The buffet breakfast is the best one I’ve had in this whole Hokkaido trip. Good selection of food, and they don’t serve anything they are not good at serving. They include grilled scallops, 2 types of soup, typical Hokkaido seafood bowl, etc.
The natural onsen is a bit small but sufficient.
Out of 4 hotels I’ve stayed in Hokkaido this trip, I miss this one the most although it is quite old. First impression is meh, but the stay experience was fantastic.
wan huawei
Twin Room Non smoking
Stayed in sep 2024
Family
9 review
4.2/5
Very Good
Posted on 28 sep 2024
Very good location just walk across the road can found fish maket next to the JR Station,and walk to Otaru canel in 5-10 minutes. The breakfast is fine and onsen is good as well.
Narudom
Double Room Non Smoking
Stayed in jul 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on 28 jul 2024
Very close to Otaru station. Free ramen between 21:30-22:00. Very good hotspring.
Guest User
Double Room Non Smoking
Stayed in oct 2024
Couples
7 review
4.0/5
Very Good
Posted on 10 oct 2024
I had high expectations because of the great reviews. But all blowed away by the lady who took our bags at the reception - we were trying to be friendly by trying speaking Japanese, the lady had no patience to listen and just guest what we need and showing off her English, then ordered us just leaving the bags and coming back after 15:30… I had never came across a person as rude as her in Japan so far! The place did offer great breakfast, but as we had an earlier train to take and at 6am there was a big queue already, we had to give up…
Slim88
Double Room Non Smoking
Stayed in abr 2024
Family
24 review
4.2/5
Very Good
Posted on 8 abr 2024
I have stayed at this hotel 5 times for past few years. Every time I went Otaru I stayed at dormy inn. The car park charges has gone from 1000 yen to 1200 and now 1400. Breakfast from 1800 gone up to 2800. . Worse now they are charging garbage charges 1500 per room. Even though the staff are still very friendly and room still very small and clean, it will probably not worth to stay anymore . I will definitely look for other alternatives
Williams Gabriel
Twin Room Non smoking
Stayed in mar 2024
Couples
10 review
3.7/5
Posted on 1 abr 2024
Very good location, good facilities. The sauna is very clean and convenient. The hotel offer many services.
XingXing85
Queen Room -Non-Smoking
Stayed in feb 2024
Couples
17 review
3.7/5
Posted on 22 feb 2024
I have being to many hotel this hotel give me surprise,
That need to pay tax for per person 150yen for a night.
Cleaning of Room additional of 1500Yen a day no hygiene at all.
Thing in the Room look old and still got dust.
Soh
Japanese Western Style Room
Stayed in jul 2024
Family
3 review
4.5/5
Great
Posted on 24 jul 2024
Location is fantastic, only 2 mins walk to sankaku market, the free ramen provided during supper time is nice! The free washing machine is very convenient. The onsen is very popular . Overall, it’s a good hotel for first time traveller 👍
CY***
Double Room Smoking
Stayed in ene 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on 18 ene 2024
Is a very busy hotel, staffs in reception looks tired all the times 😅 (no greeting upon check in no good bye upon go out). But the hotel itself is worth 5 stars.
- location opposite JR station 5 stars
- walking distance to Otaru canal 5 stars
- Onsen available with small treats / amenities (microwave) very thoughtful more than 5 stars
- room sound / noise proof is very good. Can’t hear the noice from corridor or next door or top room ( which I have this sound issue at other hotels when staying in other Hokkaido hotel for 10 days )
- recommended hotel will come back again
Guest User
Double Room Non Smoking
Stayed in dic 2023
Couples
5 review
4.0/5
Very Good
Posted on 3 ene 2024
Free ramen supper and popsicles are good. Excellent location. Pillows seem a little dusty. I kept sneezing sleeping on them.
Travel bear around the world
Double Room Non Smoking
Stayed in dic 2023
Couples
36 review
5.0/5
Outstanding
Posted on 6 feb 2024
Low price but good quality 😍 Free coffee is available in lobby
Perfect location just opposite to the JR station (Otaru)
Supermarket is just right next to the hotel
We bought a lot of food to our room (sashimi and dessert) we got two pear jelly cups for welcoming gifts
😊 We can enjoy free ramen and ice lolly after the wonderful hot spring bath
Seren
Standard Quadruple Room- Non Smoking
Stayed in dic 2023
Family
6 review
4.7/5
Amazing
Posted on 27 dic 2023
Location fantastic as it’s right opposite of Otaru Station.
Otaru canal just 15min away by foot.
Breakfast was good
JasonW
Double Room Non Smoking
Stayed in dic 2023
Couples
52 review
4.5/5
Great
Posted on 11 dic 2023
Close to the fresh fish market for some of the best seafood in Japan. Hotel room is tiny but comfortable. Water pressure is great, onsen is great. But breakfast is very expensive, it’s better to eat at the fish market across the street.
AG17
Twin Room Non smoking
Stayed in dic 2023
Couples
8 review
5.0/5
Outstanding
Posted on 7 dic 2023
This inn is actually a hotel in disguise. The amenities and facilities are very user-centred.
At the lobby while waiting to check in, you can find free flow of freshly ground coffee at your disposal, hence the lobby reeks of coffee bean aroma.
There are multiple lifts serving the guests and they are pretty fast too. For the elderly folks who need a rest, a simple seat is designed within each lift to serve that purpose. How thoughtful is that!
The room is cosy and the bedside lamp has a dimmer function to alternate brightness for your convenience. The pillow is splendid and feels like our Tempur pillow back home, providing the firm support that our necks need. The TV system is a smart one as we are able to choose “do not make the room” on our Home Screen. Netflix and YouTube are available too, providing us some entertainment for us who are non-Japanese. The water pressure is good for shower, and there is sliding door that separates the the bedroom and the bath/toilet areas.
The buffet breakfast is worth our money as we find everything is so systematic. Every staff knows exactly what to do, and it is not chaotic at all. A food spread that can match a 5-star hotel, which includes grilled scallops, grilled mackerel and salmon, and even crab meat omelette for your dining pleasures.
We stayed only for 2 nights but are extremely happy with the hotel! (Located next to JR Otaru station)