Novotel Ottawa City Centre Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Novotel Ottawa City Centre Hotel

Health Protected
33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
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With a stay at Novotel Ottawa City Centre, you'll be centrally located in Ottawa, steps from University of Ottawa and 6 minutes by foot from Byward Market Square. This eco-certified hotel is 0.6 mi (1 km) from Parliament Hill and 3.6 mi (5.7 km) from Carleton University.Show More
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hotel overview picture
4.2/5Very Good·Location: 4.4
All 120 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingBarLibraryRestaurantCaféMeeting RoomChildren's PlaygroundCurrency Exchange
All Amenities
Surroundings
Airport: Ottawa Rockcliffe Stolport
(9.9km)
Airport: Ottawa Macdonald-Cartier International Airport
(16km)
Train: Ottawa Train Station
(4.3km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

EXECUTIVE 1 KING BED, 431ft, 40m, Up to 4 people, Pullout Sofa, Enhanced room amenities
6

EXECUTIVE 1 KING BED, 431ft, 40m, Up to 4 people, Pullout Sofa, Enhanced room amenities

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Private Toilet
Room Details
Check Availability
SUPERIOR 2 DOUBLE BEDS, 269ft, 25m, Modern and Comfortable for 4 people
6

SUPERIOR 2 DOUBLE BEDS, 269ft, 25m, Modern and Comfortable for 4 people

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Standard King Room
3

Standard King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Superior King Room
12

Superior King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews(120)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.4
  • Service4
Prapasson
August 20, 2023
The only location is great! Small room, found some tint on my duvet cover. no refill sugar, tea, and coffee in my room. One waitress in the Breakfast room wasn’t nice. Breakfast is very less and simple if you compare it with the hotel brand. my room had included breakfast but the staff still charged me, I know can be a mistake and I already told her and showed the booking but she didn’t take any action. When I checked out my breakfast charge $25 was still shown in the system. I had explained to the front desk, again and again, that made me embarrassed. I very disappointed and I will not recommend all my friend to stay here and I don't go back anymore.
Guest User
March 14, 2024
Nice location right next to the city center. Walk distance to most tourist attractions.
Guest User
August 1, 2023
Clean and stylish. Restaurant and bar are excellent. Quiet, private patio. Staff were very polite and accommodating.
Doogie 77
December 29, 2023
A nice hotel well located. The parking is still under repair. I prefer this one to the Weston Ottawa where the rooms are a bit older.
J-F
September 4, 2023
The hotel staff pull some good PR and saved my weekend, for some reason Trip.com sent a different room size from the one that I had booked a month prior my stay .
Anonymous User
December 24, 2022
The biggest plus of this hotel is being next to CF Rideau, which is also connected to Rideau OC station, the Bay, and Byward Market. The tourist attractions are not far away. You would have to cross the street to get into the mall, however, unlike Westin which is inside the mall. The driveway in the front of the hotel is tiny, and easily runs out of space for normal drop off & pickup. Do note that extending your stay beyond 12:00 noon will cost you $10 per hour.
Guest User
March 23, 2023
Hello all. I am a frequent hotel guest with many facilties and I wanted to share my experience with Novotel in order to warn others! I booked my 1 night stay through a third party booking service. I had prepaid for my stay through Trip.com. I woke up the following morning to find that my CC had a hold for the full cost of the room, in addition to my security deposit. The staff insisted this would be resolved upon check out. It was not and I was forced to cancel my birthday dinner reservations that evening, and find alternate transportation from the hotel. Aside from the payment issue I would also like to add that the bedsheets had hairs in them and were clearly not changed, the bedside tables were so small my items were falling off *not exagerrating.* There was no bag in the garbage and the overall layout of the room was poor with very limited storage for clothing. Additionally, the WIFI was extremely cumbersome to set up with any streaming devices. Oh and the hot tub is NOT FUNCTIONAL. It apparently has been off since covid and is now broken. The hotel manager was not in the least helpful when I expressed my dismay with these events. They attempted to shift blame to the third party app after a staff member had already admitted this was due to an "in house mistake." I was offered a 15% discount on another stay for my troubles which is frankly insulting. I would also like to add that I am now going on the 4th day from my stay (3 business days) and the charges are still pending. I've been left with no spending money and I can't buy groceries, gas or anything. I really wanted to like Novotel but I would not recommend it to anyone.
유포피아
March 4, 2023
Excellent location. The hotel room is neat and tidy with great amenities. Many good restaurants nearby. Would definitely recommend.
Guest User
July 18, 2022
Everything was clean and location was great

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 15 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
CAD 19.50 (approx. AU$ 22.09) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1988
  • Renovated: 2007
  • Number of Rooms: 283
With a stay at Novotel Ottawa City Centre, you'll be centrally located in Ottawa, steps from University of Ottawa and 6 minutes by foot from Byward Market Square. This eco-certified hotel is 0.6 mi (1 km) from Parliament Hill and 3.6 mi (5.7 km) from Carleton University.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Enjoy international cuisine at The Albion Rooms, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Ottawa? This hotel has facilities measuring 1900 square feet (177 square meters), including conference space. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 283 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Novotel Ottawa City Centre Hotel?

Prices at Novotel Ottawa City Centre Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Novotel Ottawa City Centre Hotel?

The closest airport is Ottawa Rockcliffe Stolport. It is 9.91km from the hotel and approximately a 15minutes journey by taxi.

What are the check-in and check-out times at Novotel Ottawa City Centre Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Novotel Ottawa City Centre Hotel provide airport transfer services?

No, the Novotel Ottawa City Centre Hotel doesn't provide airport transfer services.

What amenities and services does Novotel Ottawa City Centre Hotel have?

Novotel Ottawa City Centre Hotel has the following amenities and services: Pets allowed, Indoor Swimming Pool, Fitness Room.

Does Novotel Ottawa City Centre Hotel have a swimming pool?

Yes, Novotel Ottawa City Centre Hotel has a pool. Pool type: Indoor Swimming Pool.

Does Novotel Ottawa City Centre Hotel have fitness amenities?

Yes, Novotel Ottawa City Centre Hotel has fitness amenities.

Does Novotel Ottawa City Centre Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Novotel Ottawa City Centre Hotel have non-smoking rooms?

Yes, Novotel Ottawa City Centre Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Novotel Ottawa City Centre Hotel provide breakfast?

Yes, Novotel Ottawa City Centre Hotel provides breakfast.

About This Property

Nearest AirportOttawa Macdonald-Cartier International Airport
Distance to Airport16KM
Nearest Train StationOttawa Train Station
Distance to Train Station4.27KM
Average Price FromAUD393
Hotel Star Rating4