Name: Hotel Los Gatos
Address: Los Gatos, United States
Rating: 8.7

United States

San Francisco

Palo Alto

Los Gatos

This is a boutique old style hotel. It is well maintained and is in an excellent location. However be aware, as there is no air conditioning, bathroom exhaust fan, fridge or kettle and the rooms are very cramped. The windows do not have protective screens. For the price I booked this was reasonable. There are free snacks for breakfast in the lobby for all.

The location and facilities were fine, except that the room was too small, and the front desk staff was really friendly. The area was safe, and the Pier was right in front, which was nice.

The hotel is located in downtown, from San Francisco International Airport, we took BART and got off from Powell Street BART station, walk less than 10 minutes to the hotel. The hotel front desk is very small, but the staff is always friendly . The room is spacious and tidy, bed is comfortable. We could not hear much noise from outside. The breakfast area is super small, only have 2 seats there , only grab the simple breakfast and go. Overall experience is great.

Average, very dark room in an old wing on the ground floor (not renovated, or at least not recently).
Friendly welcome at check-in, choice of room offered (level).
Basic breakfast (little choice) presented in the reception area (too small). Fortunately,
there is an outdoor patio and, above all, the weather is nice.
No water pressure and no flow at the sink.

Unacceptable: it's a steal: $17.50 charged extra without any explanation.
Invoice wording: ”Amenity Fee” even though we arrived in the evening at 7 p.m. and left at 9 a.m. the next morning without having used any services in addition to the room already paid for on Trip.com (see last photo).

Breakfast is a very simple cold meal, placed on a small table in the lobby, only boxed cereals with yogurt, apples, snacks or something. It's better to go to the cafe to eat hot. Room air conditioners and refrigerators are noisy enough to affect sleep. There is a parking lot. The location is very good, opposite the large lawn of high school, very close to downtown. When checking in, you must ask for a room with a balcony. Otherwise the window is very small, as long as you stay, you will not change rooms.

Oxford Hotels & Resorts

Columbus

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