Guest User
June 13, 2024
Came here for 11 days and had a lovely holiday, however I would not say this hotel is 5 star as advertised. Room: We had a room with a garden view, and on first impressions we were dissapointed, the room is quite outdated with lack of basic furniture such as chest of drawers, and what furniture is available seems old and well used, this also seems apparent in the dinning room. We had a TV but with only 1 English channel of BBC news available it wasn't worth having, with the choice of its positioning on the window doors questionable. The bathroom also could do with modernising as the shower isn't great, it leaks and the bath is so narrow you can barely put two feet together to stand in it. Food: We were half board basis so had breakfast and dinner included. The food was ok as a buffet style but became repetitive over the days and we felt as though some dishes were created to use up leftovers from the night before. Staff were friendly but seemed overworked with sometimes one poor staff member running around trying to keep up with the volume of people. We also found drinks very expensive especially if you were half board as the only drink you had included for the day was at breakfast. A litre bottle of water to share at dinner was €4.50 and a small bottle of sprite/coke €5.00. Beers were reasonable at around €6/7.00 but if I wanted a non alcohol mocktail it was €11.00!! As a non drinker this seemed overpriced. I noticed on a few occasions we were offered free glass of wine such as on our arrival and on special evenings but because I don't drink I got nothing else offered to me. Facilities: The hotel has good pool areas and lovely views, the mini-mart is open everyday and is reasonably priced compared to the bars and restaurants, the spa is also excellent if you can afford the treatments as they are expensive. They have a beach bar with nice views but unfortunately it's only open until 6pm. The lobby bar is open until late. Overall we had a good time, but to be 5 star I think a few things need doing.